What You'll Do
Lead small- to large-scale implementations from end-to-end, acting as both the project manager and the customer point of contact during the implementation, including leading customer meetings, conducting workflow assessments, planning and executing configurations, and overseeing go-live support
Manage the successful delivery of all contracted solutions, ensuring cross-team dependencies are identified and completed in a timely manner, confirming that internal specialized teams have the information needed to complete assigned deliverables
Manage and scope customer collateral needs such as training plans, client-specific workflow documentation, and marketing collateral
Guide customers through project plan development and execution of a Coordinated Care Network
Develop relationships with program or day-to-day stakeholders, community partners, service providers, and other stakeholders in the health and human services space to launch coordinated care networks
Plan, manage, and monitor projects for customers with varying complexities
Lead standard technical implementations, such as SAML SSO
Maintain accuracy of all internal systems to warrant effective management of project pipeline and project resources
You’re a great fit for this role if
Proven implementation and project management skills
3+ years of experience in a business, technology, consulting, public health, or social services environment
Experience building strong relationships and delivering customer-centric solutions.
Demonstrated ability to be consultative and manage multiple customers and projects at once. You show your resourcefulness by finding creative ways to execute, even when there’s not a predetermined path to follow.
Excellent communication and presentation skills – you’re an active listener who can break down complex ideas and tailor a message to a specific audience
Demonstrated ability to be both organized and agile – you are able to keep projects running smoothly and efficiently, but you know how to pivot when things don’t go as planned
Experience analyzing data to pull out insights, tell a story, and drive action
Experience learning new tools and software; preferred experience with Jira, Salesforce, and Google Suite
Our Mission
Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.
Environmental Job Requirements and Working Conditions
This position is remote, U.S. based.
This position may require 20% travel
The target pay range for this role is: $100,000-$125,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, experience, and competencies, as well as location.
All team members will be required to pass a background check which includes criminal, employment, and education verification
Benefits provided by Unite Us
Medical, Dental, and Vision
We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.
Wellness
Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members.
Flexible Time Off
Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays.
Paid Parental Leave
Adoptive parents are included.
Employee Resource Groups
Join our ERGs to connect and engage with colleagues, like Military Veterans
Spending Accounts
We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.
401(k) + Employer Match
Enjoy matching, immediate vesting and financial wellness resources
Additional Benefits
Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents
Disability Coverage
Accident Insurance
Pet Insurance
As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies.
Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at peopleops@uniteus.com to request an accommodation.
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