Rolearch Skills Report
The skills employers asked for in November 2026
Rolearch read 1,203,938 open job postings in November 2026. 4.5% asked for at least one AI skill, and the most-requested skill was Customer service, in 21% of postings.
- Postings read
- 1,203,938
- Ask for an AI skill
- 4.5%
- Industries covered
- 23
The 25 most-asked skills
Share of all postings that ask for each skill.
- 1Customer service21%
- 2Communication18%
- 3Leadership18%
- 4Training and coaching17%
- 5Sales15%
- 6Teamwork15%
- 7Problem solving13%
- 8Attention to detail12%
- 9Inventory management12%
- 10Excel12%
- 11Stakeholder management11%
- 12Microsoft Office11%
- 13Patient care9.2%
- 14Scheduling8.9%
- 15Marketing8.4%
- 16BLS/CPR8.1%
- 17Regulatory compliance8.0%
- 18Process improvement7.5%
- 19Manufacturing7.3%
- 20Budgeting7.2%
- 21Physical stamina7.0%
- 22Workplace safety6.9%
- 23Teaching6.6%
- 24Customer experience6.5%
- 25Cleaning6.5%
AI skills, industry by industry
Share of each industry’s postings asking for machine learning, deep learning, LLMs, NLP, computer vision, MLOps, PyTorch, TensorFlow or scikit-learn. Highest: Data & AI (56%), Software & IT (20%), Science & research (15%).
- Data & AI56%
- Software & IT20%
- Science & research15%
- Design & creative9.3%
- Engineering9.0%
- Marketing6.1%
- Legal6.1%
- Admin & operations3.9%
- Manufacturing3.8%
- HR & recruiting3.7%
- Finance & accounting3.0%
- Sales2.6%
- Customer service1.9%
- Warehouse & logistics1.7%
- Security & public safety1.7%
- Construction & trades0.8%
- Driving & delivery0.7%
- Cleaning & facilities0.5%
- Education0.4%
- Healthcare0.3%
- Retail0.1%
- Hospitality & food0.1%
- Social care0.0%
Top skills in each industry
Admin & operations204,230 postings
- 1. Leadership30%
- 2. Training and coaching24%
- 3. Communication23%
- 4. Stakeholder management21%
- 5. Excel20%
Healthcare180,956 postings
- 1. Patient care47%
- 2. BLS/CPR37%
- 3. RN license34%
- 4. Leadership19%
- 5. Training and coaching15%
Retail104,699 postings
- 1. Customer service63%
- 2. Sales62%
- 3. Inventory management35%
- 4. Point of sale34%
- 5. Customer experience26%
Engineering86,341 postings
- 1. Manufacturing23%
- 2. Troubleshooting22%
- 3. Training and coaching21%
- 4. Problem solving20%
- 5. Communication18%
Software & IT72,072 postings
- 1. Python32%
- 2. AWS27%
- 3. Stakeholder management22%
- 4. Training and coaching21%
- 5. Azure20%
Finance & accounting57,957 postings
- 1. Accounting44%
- 2. Communication36%
- 3. Excel31%
- 4. Auditing29%
- 5. Teamwork23%
Sales57,555 postings
- 1. Sales75%
- 2. Marketing32%
- 3. Communication23%
- 4. Lead generation23%
- 5. Contract negotiation23%
Education53,707 postings
- 1. Teaching62%
- 2. Training and coaching20%
- 3. Special education19%
- 4. Curriculum development15%
- 5. BLS/CPR9.6%
Hospitality & food36,096 postings
- 1. Cleaning41%
- 2. Hospitality40%
- 3. Food preparation40%
- 4. Food safety32%
- 5. Customer service31%
Manufacturing28,883 postings
- 1. Manufacturing58%
- 2. Process improvement25%
- 3. Problem solving19%
- 4. Attention to detail18%
- 5. Troubleshooting18%
Warehouse & logistics27,963 postings
- 1. Inventory management46%
- 2. Warehouse operations45%
- 3. Forklift33%
- 4. Logistics27%
- 5. Attention to detail26%
Cleaning & facilities24,849 postings
- 1. Cleaning39%
- 2. Equipment maintenance25%
- 3. Customer service20%
- 4. Workplace safety19%
- 5. Plumbing18%
Driving & delivery21,018 postings
- 1. Customer service54%
- 2. Driving53%
- 3. CDL37%
- 4. Workplace safety27%
- 5. Inventory management26%
Customer service20,758 postings
- 1. Customer service76%
- 2. Problem solving25%
- 3. Communication22%
- 4. Point of sale22%
- 5. Sales21%
Construction & trades20,237 postings
- 1. Troubleshooting25%
- 2. Blueprint reading22%
- 3. Equipment maintenance21%
- 4. Workplace safety19%
- 5. HVAC18%
Data & AI19,480 postings
- 1. Python56%
- 2. Machine learning41%
- 3. SQL37%
- 4. LLMs31%
- 5. Statistics27%
Security & public safety14,271 postings
- 1. Security operations66%
- 2. Customer service48%
- 3. Problem solving43%
- 4. Teamwork24%
- 5. Agile19%
Marketing13,415 postings
- 1. Marketing74%
- 2. Stakeholder management29%
- 3. Budgeting22%
- 4. Communication21%
- 5. Leadership21%
HR & recruiting9,922 postings
- 1. Excel32%
- 2. Recruiting31%
- 3. HR administration30%
- 4. Communication27%
- 5. Stakeholder management26%
Legal8,983 postings
- 1. Regulatory compliance39%
- 2. Stakeholder management36%
- 3. Communication28%
- 4. Auditing23%
- 5. Attention to detail23%
Science & research8,387 postings
- 1. Research30%
- 2. Statistics28%
- 3. Python19%
- 4. Communication18%
- 5. Chemistry17%
Design & creative5,385 postings
- 1. Graphic design26%
- 2. UX design26%
- 3. Training and coaching25%
- 4. Stakeholder management24%
- 5. Marketing22%
Social care3,159 postings
- 1. Social work52%
- 2. Counseling49%
- 3. Mental health42%
- 4. Case management36%
- 5. Leadership18%
How this is measured
Rolearch lists jobs from employers’ own career pages. Each open posting with a full description is read against a dictionary of 194 skills across every industry, matched carefully so boilerplate (“we offer mental health benefits”) doesn’t count. A posting counts once per skill. Shares are of postings read that month; the current month updates nightly. Explore any role on Career paths.
Cite this report
Rolearch Skills Report, November 2026. https://www.rolearch.com/reports/skills/2026-11
Free to quote and republish with a link to this page (CC BY 4.0).