Launch enterprise & strategic employers through kick-off calls, product set-up, & implementation checklists that drive adoption in the first 60-90 days
Build trusted relationships with senior stakeholders to translate business goals into clear success metrics & implementation plans
Train & coach employer partners on early talent best practices & workflows to accelerate time to value
Use data to refine implementation strategies & build SOPs that scale onboarding across the team
DESIRED CAPABILITIES
5+ years in a customer-facing role with project management experience (customer success, customer education, onboarding, or implementation)
Excellent executive-level communication skills, written & verbal, with customers & internal stakeholders
Proven track record of building relationships & trust quickly with senior stakeholders
Strong project & time management skills, with the ability to manage multiple implementations at once
Data-informed approach, with the ability to communicate outcomes in a compelling & tangible way
Flexible, creative problem solver who is scrappy, curious, & finds another way when one door closes
A good listener who works well across multiple teams & departments
Bias for action, with a willingness to roll up your sleeves regardless of title
EXTRA CREDIT
Prior implementation & project management experience
Experience creating & rolling out new processes
PERKS
Handshake delivers benefits that help you feel supported—and thrive at work and in life.
The below benefits are for full-time US employees.
🎯 Ownership: Equity in a fast-growing company
💰 Financial Wellness: 401(k) match, competitive compensation, financial coaching
🍼 Family Support: Paid parental leave, fertility benefits, parental coaching
💝 Wellbeing: Medical, dental, and vision, mental health support, wellness stipend
📚 Growth: Learning stipend, ongoing development
💻 Remote & Office: Internet, commuting, and free lunch/gym in our SF office
🏝 Time Off: Flexible PTO, 15 holidays + 2 flex days
🤝 Connection: Team outings & referral bonuses
Explore our mission, values, and comprehensive US benefits at joinhandshake.com/careers http://joinhandshake.com/careers.
