Responsibilities
Design and develop curriculum and instructional materials for Stripe's products and use cases, applying instructional design principles and relevant industry standards
Partner with product managers, engineers, and user experience designers to identify learning needs and validate technical content
Create e-learning modules, tutorials, documentation, videos, and interactive demonstrations for different audiences
Develop assessments that measure learner comprehension and progress
Use learner feedback, assessment results, and training data to evaluate effectiveness and improve content
Lead training sessions and workshops for content ahead of general availability, gathering feedback to refine the materials
Maintain accurate, relevant training materials as Stripe’s products evolve, incorporating applicable developments in technology and instructional design
Who you are
We’re looking for someone who meets the minimum qualifications to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum Requirements
3+ years of experience in curriculum development, instructional design, or technical training
Experience translating complex technical concepts into written, multimedia, or interactive learning materials for different audiences
Experience developing digital learning content using authoring, learning management, and multimedia tools
Experience using learning feedback and training data to evaluate and improve learning materials
Experience managing multiple content projects and deadlines while collaborating with cross-functional stakeholders
Preferred Qualifications
Familiarity with Stripe’s products, APIs, or platform
Experience in financial technology, payment processing, or e-commerce
Experience with Articulate Rise, Camtasia, Adobe Creative Suite, or comparable tools
Familiarity with JavaScript, Python, or software development processes
Experience applying agile instructional design methods, user experience design, or learner-centered design principles
Bachelor's degree in instructional design, education, computer science, or a related field, or a relevant instructional design or e-learning certification
