Regularly review and evaluate actual results, report/troubleshoot variances, adjust strategy as appropriate
Provide support for the Business Unit on CCC global initiatives / cross-business segment groups
Acts as technical support and back-up contact related to specific projects for Sales team
Serves as liaison between Sales team and internal support teams including Product and Project Management and R&D
Review bid specifications for clarity, accuracy, and acceptance
Provide recommendations to improve technical quality of bid specifications and prevent undue risk to Calgon Carbon
Serve as main Calgon Carbon contact to customer when Technical Sales Rep is unable to respond to customer
Attend technical conferences and trade shows to gain technical knowledge and represent Calgon Carbon as a leader in the activated carbon market
Prepare and present papers/posters at conferences, trade shows and virtual opportunities, e.g. webinars
Develop and present technical presentations / trainings to engineering consultants, clients, regulators, legislators and other to influence selection of treatment solutions
Represent CCC at Industry Groups and Governing Bodies, AWWA, etc.
Use CCC and 3rd Party computer design programs to predict the performance of activated carbon in liquid and vapor applications
Set-up and monitor pilot trials in the field to provide design information for future full scale systems
Interpret data from lab and field trials for both pilot and full scale systems to provide technical design and operational recommendations
Troubleshoot customer problems such as short filter run-times or unexpected contaminant breakthrough
Provides application engineering support for a geographic region(s) or a set of Technical Sales Reps
Provides consulting services for the customer as needed
Authors pilot study reports as requested by customer
Qualifications
A bachelor's degree (B.A. or B.S.), or equivalent from four-year college or university is required (Chemical Engineering or related engineering/chemistry field)
3-5 years of experience in the use and troubleshooting of adsorption equipment at customer sites is required
5-7 years of experience in the application of carbon adsorption technology to address customer requirements in liquid and gas purification, including carbon modeling, equipment design and development, and equipment functionality
