This role is highly hands-on and systems-oriented. You will not inherit a mature environment and support queue. You will help build a fresh one, replacing manual setup guides, tribal knowledge, repeated support issues, and team handoffs with tested automation and reliable workflows.
IN THIS ROLE, YOU WILL
Own the technical architecture, deployment, configuration, integration, validation, and long-term operation of NX and Teamcenter.
Build reliable workflows for parts import, product-data migration, metadata quality, BOMs, revisions, lifecycle states, and release processes.
Replace manual setup documentation with automated installation, configuration, validation, diagnostics, and recovery workflows.
Build tooling around NX, Teamcenter, MCAD, ECAD, CAE, plugins, licenses, and engineering environments.
Define and validate the golden path for hardware engineers: access, open, design, save, retrieve, release, simulate, and get help.
Partner with mechanical engineering, electrical engineering, simulation, manufacturing, systems, and product-design teams to understand where workflows break.
Work with Compute & Infrastructure-focused HEX Engineers so applications, product data, storage, VDI, HPC, and licenses feel like one coherent system.
Partner with contractors and vendors while keeping architecture, requirements, validation, acceptance, and long-term ownership inside HEX.
Build health checks, regression tests, observability, diagnostics, and support tooling that make failures easy to detect and recover from.
Help establish the technical standards, operating model, and engineering culture for the growing HEX organization.
YOU MIGHT THRIVE IN THIS ROLE IF YOU
Have deep hands-on experience with Teamcenter, NX, PLM systems, and CAD workflows in a hardware product-development environment.
Have owned PLM architecture, data models, integrations, migrations, parts imports, release workflows, and engineering application platforms.
Can write automation in Python, PowerShell, Bash, and similar tools.
Have experience with packaging, deployment, licensing, validation, and application integrations.
Understand parts, revisions, BOMs, configurations, lifecycle states, and change workflows.
Can debug across applications, infrastructure, licenses, VDI, networking, storage, compute, and product data.
Prefer building durable tooling and automation instead of managing ticket queues.
See a four-page setup guide and immediately want to replace it with a tested installer.
Are comfortable in a new bootstrapped team where the environment, standards, workflows, and operating model are still being built.
Can work directly with engineers, understand their pain, and turn repeated problems into reliable systems.
MINIMUM QUALIFICATIONS
Experience with Teamcenter Active Workspace, BMIDE, ITK, SOA/REST, and Teamcenter customization.
Experience with NX Open, managed mode, customer defaults, templates, licensing, packaging, and upgrades.
PREFERRED QUALIFICATIONS
Experience with PLM migrations, legacy part imports, data cleanup, ERP integrations, and ECAD integrations.
Experience with MCAD, ECAD, CAE/FEA, HPC, VDI/AVD, GPU workstations, and engineering storage.
Experience building internal platforms, developer tooling, infrastructure automation, and self-service systems.
Experience in complex hardware-development environments, including consumer devices, robotics, automotive, aerospace, or embedded systems.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
We are an equal opportunity employer, and we do not discriminate on the basis of race, religion, color, national origin, sex, sexual orientation, age, veteran status, disability, genetic information, or other applicable legally protected characteristic.
For additional information, please see OpenAI’s Affirmative Action and Equal Employment Opportunity Policy Statement https://cdn.openai.com/policies/eeo-policy-statement.pdf.
Background checks for applicants will be administered in accordance with applicable law, and qualified applicants with arrest or conviction records will be considered for employment consistent with those laws, including the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act, for US-based candidates. For unincorporated Los Angeles County workers: we reasonably believe that criminal history may have a direct, adverse and negative relationship with the following job duties, potentially resulting in the withdrawal of a conditional offer of employment: protect computer hardware entrusted to you from theft, loss or damage; return all computer hardware in your possession (including the data contained therein) upon termination of employment or end of assignment; and maintain the confidentiality of proprietary, confidential, and non-public information. In addition, job duties require access to secure and protected information technology systems and related data security obligations.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
