空調、電気、配管、防災、ビル管理システム等のハードサービス全般の日常運用管理
予防保全プログラムの実施、業者パフォーマンスの監督
JLLおよびクライアント基準に基づく効率的なシステム運用の確保
コンプライアンス・安全管理
日本の建築基準法および安全規制の遵守
安全点検の実施、正確な文書管理、リスク管理の実践
行政機関との調整
チームマネジメント
技術スタッフおよび協力業者の監督
ベストプラクティスと安全プロトコルに関する指導
研修プログラムの開発、作業スケジュールの調整によるチームパフォーマンスの向上
クライアント対応・サービス提供
サービスリクエストへの迅速な対応
クライアントミーティングへの参加
協力業者とのプロジェクト遂行
KPIおよびSLA目標達成の確保
必要時の24時間緊急対応
予算管理・改善提案
設備予算の管理、コスト追跡、請求書処理、調達支援
コスト削減機会の特定
エネルギー管理戦略の実施による効率性と持続可能性の向上
【応募要件】
必須経験
設備管理・ファシリティマネジメント分野での5年以上の実務経験
チームマネジメント経験2年以上
商業施設または企業施設におけるハードサービス管理経験
優れたITスキル
MS Office(Excel、Word、PowerPoint)の習熟
技術スキル
空調、電気、配管、防災システムに関する高度な知識
BMS/BAS(ビル管理システム)およびCMMS(設備保全管理システム)の知識
エネルギー管理とサステナブル建築の理解
コアコンピテンシー
主要なステークホルダーや他部門との良好な協働
必要な技術スキルの保有
同僚との良好な関係構築・維持
効果的な口頭・文書コミュニケーション能力
周囲への好影響
傾聴力
チームプレーヤーとして同僚を動機づけ、関与する姿勢
歓迎する資格・経験
工学、ファシリティマネジメント、または関連分野の専門学校・短大・大学卒業
専門資格(CFM、BOC、または同等の日本の資格)
外資系企業または多国籍企業での就業経験
ファシリティマネジメントに関するISO規格の知識
英語・日本語のビジネスレベルでの運用能力
Introduction
About JLL & JLL Work Dynamics
We’re JLL. We’re a professional services and investment management firm specializing in real estate. As a Fortune 500 company, we help real estate owners, occupiers and investors achieve their business ambitions.
JLL Work Dynamics serve an integral role in JLL’s commercial real estate businesses. We are a proven, trusted and long-term real estate service partner for 70+ global, regional, and local clients, and pride ourselves in delivering excellent facilities management services.
If you’re looking to step up your career in the field of Facilities Management, Customer Service, and Hospitality, JLL is the perfect professional home. With us, not only you’ll have a chance to work with the world’s leading businesses, but also make long-lasting professional connections and be inspired by the best. With our industry leading internal mobility policy and flexible career development program, we’re focused on opportunity and want to help you make the most of yours.
Achieve your ambitions - join us at JLL!
About the Client
American multinational technology company which focuses on e-commerce, cloud computing, digital streaming, and artificial intelligence. With high focus to create a workplace that is inclusive and reflects the diversity of the cities they serve—where everyone can be their authentic self, and where that authenticity is celebrated as a strength. By creating an environment where people from every background can thrive to make a better company - for employees and customers.
Responsibilities
職責
You will support facility operations at our prestigious client site in Japan, working closely with the Site Manager to manage critical building systems and infrastructure. This role offers opportunities to develop your technical and leadership skills within JLL's career framework while delivering exceptional service to our clients.
Role & Responsibilities
Working closely with, and reporting to, the site manager, the role involves:
Engineering Operations & Maintenance
Manage day-to-day operations of all hard services including HVAC, electrical, plumbing, fire safety, and building automation systems.
Implement preventive maintenance programs, oversee contractor performance, and ensure all systems operate efficiently while meeting JLL and client standards.
Compliance & Safety
Ensure compliance with Japanese building codes and safety regulations.
Conduct safety inspections, maintain accurate documentation, implement risk management practices, and coordinate with local authorities.
Team Leadership
Supervise technical staff and contractors, provide guidance on best practices and safety protocols, develop training programs, and coordinate work schedules to improve team performance.
Client Relations & Service Delivery
Respond promptly to service requests, participate in client meetings, complete project works with contractors, and ensure service delivery meets KPIs and SLA targets.
Provide 24/7 emergency support when required.
Budget & Innovation
Manage engineering budgets, track costs, process invoices, and assist with procurement.
Identify cost-saving opportunities and implement energy management strategies to improve efficiency and sustainability.
CANDIDATE SPECIFICATION: KEY SELECTION CRITERIA
Experience
At least 5 years of working experience in Facility Management and 2 years of team management experience
Experience managing hard services in commercial or corporate environments
Possess good IT skills
Proficient in MS Applications such as Excel, Word and PowerPoint
Technical Skills
Strong knowledge of HVAC, electrical, plumbing, and fire safety systems
Familiarity with BMS/BAS and CMMS
Understanding of energy management and sustainable building practices
Core Competencies
Work well with key stakeholders and other departments/functions
Possess the requisite technical skills
Establish and maintain good relationships with colleagues
Communicate effectively orally and in writing
Positive influence to others
Listen actively
Team player, motivate and engage with colleagues
Preferred Qualifications
Vocational school, collage, or university education in Engineering, Facilities Management, or related field
Professional certifications (CFM, BOC, or equivalent Japanese qualifications)
Experience with international clients or multinational environments
Knowledge of ISO standards for facilities management
Business-level proficiency in both English and Japanese
■雇用形態:正社員(期間の定め無し)
■就業場所
所在地: 東京都目黒区下目黒
最寄り駅: 目黒駅
受動喫煙対策:敷地内原則禁煙(喫煙所あり)
■就業時間・休日
就業時間: 9:00~18:00(休憩60分)
休日: 週休2日制(土・日)、祝日、年末年始
■給与
選考を通じてご経験・能力及び業務内容を考慮し決定します
残業代: 有り 固定残業代を基本年収に含む(月30時間相当額)※非管理職の場合
賞与:有り(業績変動賞与)
試用期間:有
募集人数:1名
Location
On-site –Tokyo, Japan
If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
JLL Privacy Notice
Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.
For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.
For additional details please see our career site pages for each country.
Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.