Promoting client satisfaction
Are you keen on keeping clients happy? In this role, you’ll build and maintain positive tenant relationships by providing excellent customer services that follow key performance indicators agreed by the client and the company. You’ll also handle client/tenant queries, attend meetings and coordinate with the local authorities as required.
The Assistant Facility Manager will be based in Bangkok covering the following scope:
Responsible for handling incoming and outgoing calls including distribution of any messages.
Receive, inform and guide visitors including co-ordination with client employees.
Provide assistance in general administrative activities and any other duties as assigned by Facilities Management team
Participate as a team member in responses to emergency situations for facilities matters
Directing first-line complaints regarding soft services to Facilities Management team
Prepare monthly management reports.
Obtain regular updates through weekly/daily briefings to have an overview of the operations of the site.
You’ll also be expected to assist the facilities management team in overseeing contractors on-site and finding vendors and services.
Daily management of stores
Communication with Store Manager for work arrangement
Provision of inspection report.
Following up of outstanding items/ findings
Sourcing of vendor's quotation, evaluate and proposed to the client to next course of action
Monthly service performance report Overlook overall operational risk and compliance management as per JLL standard
To be the main POC for Uniqlo, covering 74 stores as per store list, asset list, preventive maintenance frequency provided in RFP
To taking care overall Preventive Maintenance service
Quarterly Inspection
Annual Electrical Maintenance
Annual Fire Maintenance
Quarterly Water Pump Maintenance
Quarterly ACMV Maintenance
Bi-Annual Septic Tank Maintenance
Sound like you? To apply you need to be
A seasoned expert
Do you have a Bachelor or Master degree in estate management, building services, engineering or similar courses? Do you have at least 6-7 years of experience and technical expertise in facilities management? If you said yes to all these, then you are what we’re looking for.
A people person
Teamwork is the backbone of a company’s success. As the person in charge, you will mentor, motivate and train team members, promoting a culture of camaraderie in the process. Your strong communication skills and excellent work ethics may also help you win the job.
Proficient and analytical
At JLL, we believe that proficiency is key to client satisfaction. That’s why we want you to have a strong business, marketing and management background, and the ability to resolve problems effectively and efficiently. Likewise, we want you to work well in a fast-paced work environment using the most recent technology.
What we can do for you
At JLL, we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment. We will empower your ambitions through our dedicated Total Rewards Program, competitive pay and benefits package.
Apply today!
Location
On-site –Bangkok, THA
Job Tags
If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements. We’re interested in getting to know you and what you bring to the table!
At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.
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