Drive technical excellence, knowledge sharing, and continuous improvement initiatives.
Support team capability development through mentoring, reviews, and training initiatives.
Operational Excellence
Establish delivery governance, KPIs, SLAs, and reporting mechanisms.
Ensure proper documentation, testing processes, deployment controls, and support transition activities.
Drive automation, reusable assets, accelerators, and integration CoE initiatives.
Required Skills & Experience
Technical Skills
Strong hands-on experience with Boomi and/or Workato integration platforms.
Expertise in REST/SOAP APIs, web services, JSON, XML, and API security standards.
Experience with integration patterns including event-driven, batch, real-time, and file-based integrations.
Strong understanding of cloud and SaaS applications such as Salesforce, NetSuite, SAP, Oracle, Workday, ServiceNow, etc.
Experience with EDI standards (X12, EDIFACT) is a plus.
Familiarity with middleware governance, monitoring, CI/CD, and DevOps practices.
Management Skills
Proven experience managing large-scale integration implementation programs.
Strong project management and stakeholder management skills.
Experience managing distributed onsite/offshore delivery teams.
Excellent communication, presentation, and leadership capabilities.
Ability to manage customer escalations and drive resolution effectively.
Preferred Qualifications
Bachelor’s or Master’s degree in Computer Science, Engineering, or related field.
Boomi Professional/Architect certifications and/or Workato certifications preferred.
PMP, Scrum Master, or Agile certifications are a plus.
Experience working in consulting or system integration organizations preferred.
Key Attributes
Strong ownership mindset and accountability.
Excellent problem-solving and decision-making skills.
Ability to operate in fast-paced enterprise environments.
Strong customer-centric approach with focus on business outcomes.
Passion for innovation, automation, and modern integration technologies.