Collaborate with the PaaS Tech Lead, IaaS-provided personnel, and the Digital Engineering, AI, DevTeam, and CEM teams to support the customer mission
Instrument Spacestation applications, servers, and systems on the IL5 and IL6 instances to pull in telemetry for actionable monitoring data
Build usable dashboards from regular users to executives with actionable data
Build tests for detection of issues to improve platform reliability
Build scripts to load test the platform
Maintain Kubernetes-based CI/CD pipelines, deployment automation, and infrastructure as code for the IL5 and IL6 instances
Support of Database and API communication development activities
Prepare technical documentation including standard procedures, reports, research and cost analysis
Coordinate with IaaS-provided personnel on server, network, and application dependencies affecting Spacestation
Assist the PaaS Tech Lead with projects from implementation through testing and production on the IL5 and IL6 instances
Apply security patches, updates, and configuration baselines to Spacestation components in coordination with the ISSM and PaaS Tech Lead
Support Atlassian and other custom applications hosted on Spacestation, including deployment and troubleshooting
Support digital engineering and AI workloads hosted on Spacestation, including data pipeline and model deployment support
Track platform issues and changes in the ticketing system, and escalate to the PaaS Tech Lead when they affect service delivery
Make recommendations to the PaaS Tech Lead on platform changes, priorities, and risks
Address the customer directly as a seasoned team member on technical questions, issues, and solutions
Lead small technical efforts and mentor junior engineers on Spacestation operations
Present technical solutions and recommendations to customers and stakeholders
Lead customer-facing incident response for Spacestation, communicating status and resolution directly to the customer
Coordinate across organizations to solve the most difficult digital thread and AI implementation issues
Must be able to effectively communicate with users at all skill levels and document unique issues and solutions in a support knowledgebase or procedure/policy documents
On-call, and evening or weekend hours will be required as needed for support and maintenance of the IL5 and IL6 instances
What You Bring
Required
Must be customer-service and results-oriented, an experienced problem solver who seeks assistance, when necessary, a self-starter with excellent oral and effective written communication skills, able to handle multiple tasks simultaneously, and an experienced decision-maker
Able to work effectively on their own without direct supervision
Able to work as part of a distributed team spanning multiple time-zones and regions
10+ years of experience with computer systems support, server installation and support, network administration, network installation, and monitoring/observability platforms.
Experience troubleshooting complex network and systems infrastructure issues
Experience with enterprise level monitoring or observability platforms
Experience monitoring user experience down to the click level
Experience with Linux Administration
Experience with Kubernetes, Docker, Podman or equivalent container and orchestration platform(s)
Experience with CI/CD pipelines and infrastructure as code (Helm, Ansible, or CloudFormation)
Experience installing software, patches, and updates for K8s
Experience operating production Kubernetes in multi-cluster or multi-tenant environments
Experience with Active Directory and Windows Servers is a plus
Experience with Platform One Big Bang, Party Bus, or Iron Bank (Preferred)
Experience operating IL5 or IL6 environments (Preferred)
Experience leading or mentoring technical teams (Preferred)
Must have experience with scripting (Python, Bash, Go) for automation tasks
Must have CompTIA Security + (CE) certification
Must be able to obtain a Secret security clearance
Bachelor's degree in computer science or related field
Experience in 2 or more of the following areas
Experience with Cloud platforms such as Amazon Web Services.
Experience with DoD-specific cloud platforms such as ARCUS, CloudOne, or PlatformOne
Experience with cybersecurity within the DoD
Experience with Docker or Kubernetes
Experience with Elastic SIEM offerings
Experience with jMeter or another load testing platform
Experience with Jenkins or another application testing platform
Our Core Values
Bias for Action: Decisive. Purposeful. Agile. We move with the speed of relevance to drive impact and progress.
Integrity: Respect. Ethics. Transparency. We do what's right and earn lasting trust.
Delivery Excellence: Customer-obsessed. Mission-focused. Quality-driven. We deliver innovative outcomes that exceed expectations.
Our EVP Promise
Join Sabel Systems, where your contributions drive impact, your growth is continuously supported, and your well-being is at the center of how we work. Together we can build the future with purpose. Rewarding Impact. Building Futures Together.
Compensation
Compensation will be determined in partnership with the Hiring Manager and may vary based on factors such as contract and labor category alignment, relevant experience, skills, education, certifications or licenses, and geographic location.
Sabel Systems is committed to offering all employees a competitive benefits and compensation package that is comprehensive enough to meet their goals and needs. Our employees are our most valuable asset, and one of Sabel Systems largest financial investments is our benefits program. As a valued member of the organization, employees are provided with a host of benefits to include healthcare; financial assistance in the event of illness, injury, disability, loss of work, or death; health savings accounts; retirement plans; paid time off; paid holidays; education and training program reimbursement, to name a few.
Equal Employment Opportunity
Sabel Systems is an equal opportunity employer. Our hiring decisions are based solely on qualifications, merit, and business need. We prohibit discrimination and harassment of any kind across all employment practices within our organization. Sabel Systems participates in the E-Verify Employment Verification Program.
Reasonable Accommodation
Sabel Systems is committed to providing equal employment opportunities and ensuring an accessible application process for all candidates. Applicants with disabilities who require reasonable accommodation to participate in the application or interview process are encouraged to contact us at recruiting@sabelsystems.com for assistance.
Travel Percentage: Up to 10%
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