Direct troubleshooting of outages, degradations, & isolations
Submit CCIRs to 688 CW leadership & 616 OC
Troubleshoot network issues with established procedures
Generate CTOs for assignment to all applicable 688 CW tactical units
Conduct mission review of CTOs from all applicable 688 CW tactical units
Execute initial triage/scoping of network assessments
Coordinate with 688 CW/A2O for reports/tippers related to vulnerability management, DCO high interest items, and emerging cyber threats
Maintain ability to identify threats and vulnerabilities using ARAD/Tanium toolset
Identify solutions for complex network system issues
Provide initial triage and scoping of network infrastructure during outage resolution
Serve as liaison to 38th Engineering Squadron
Coordinate engineering support for complex outages, OPREPs, & extended service degradations
Coordinate requests for engineering support
Complete administrative tasks as required
- Complete other duties as assigned
- Education & Experience
- Requires a bachelor's degree (or equivalent) +3 years of experience, or 6+ years of related experience
Must have excellent verbal and written communication skills
- Must have excellent critical thinking skills
- Certifications
- Required: IAT II – Security+, CySA+, GSEC, GICSP, SSCP, CND, CCNA-Security, or higher
Desired: CASP, GCIM, CISM, or CISSP Security Clearance Top Secret with SCI Eligibility Other (Travel, Work Environment, Administrative Notes, etc.) Shift - This is a 24/7/365 mission, and the ability to support Days, Swings, and Mids operations is required. If a schedule change is required to support operations, you will be provided with as much notice as the situation allows. All shifts are four 10-hour days with three days off. Extended hours/days may be required on occasion.
