Accurately document any calculations/simulations/plan revision and/or changes during the project cycles for visibility to dependent teams and audit purposes
Provide on-demand support in accordance with product portfolio or on-call schedule for job execution
Compare job as-planned versus job as-executed, document any lessons learned and develop recommendations for further improvements to procedures to ensure continuous improvement takes place
Work on Field Incidents related to products/services
Participate in Incident Investigations when required, ensuring the end-to-end process is considered, (including job planning, preparation, and execution), when determining incident root cause(s) alongside appropriate corrective actions
Ensure timely incident management to enable fast customer issue resolution and cash collection
Advise on product improvement opportunities for repetitive component/product failures
Responsible for providing sales support and product application recommendations
Product line specific responsibilities as applicable
Handles special projects as required
QUALIFICATIONS/REQUIREMENTS
Bachelor’s degree in science, technology, engineering or mathematics
Excellent leadership, strong interpersonal, influencing and planning skills
Ability to be on call outside of normal business hours
Ability to work in a global matrix organization
Excellent communication and presentation skills
Strong organizational, analytical and problem-solving skills
Must have the ability to travel (potential for travel to rig sites, customer facilities, meetings, training, etc.)
DESIRED CHARACTERISTICS
Significant operational experience
Comfortable presenting in front of an audience of experienced peers
Ability to manage, develop, coach, and mentor teams across organizational boundaries
Ability to learn and use various computer tools to prepare data and visualizations for analysis
Ability to work independently
Working with us
Our people are at the heart of what we do at Baker Hughes. We know we are better when all of our people are developed, engaged and able to bring their whole authentic selves to work. We invest in the health and well-being of our workforce, train and reward talent and develop leaders at all levels to bring out the best in each other.
Working for you
Our inventions have revolutionized energy for over a century. But to keep going forward tomorrow, we know we have to push the boundaries today. We prioritize rewarding those who embrace change with a package that reflects how much we value their input. Join us, and you can expect:
Contemporary work-life balance policies and wellbeing activities
Comprehensive private medical care options
Safety net of life insurance and disability programs
You will be eligible to participate in Company-sponsored benefit programs, including health & welfare programs and the Thrift Plan (401k). You will have a choice of coverage options that best suit your needs. Coverage options and contribution amounts are related to your benefit elections, base salary level, and specific requirements of each of these plans.
This position is eligible for our comprehensive and competitive benefits package, which can be found here, and is further eligible for additional forms of compensation such as bonuses subject to the terms of the applicable benefit plans or policies.
The Baker Hughes internal title for this role is: Services Specialist - Applications Engineering
