Key Attributes for Success
To excel in this role, candidates must possess a genuine passion for service, strong teamwork abilities, adaptability, effective communication skills, a guest-centric approach, problem-solving capabilities, and keen attention to detail. These attributes are essential for creating unforgettable experiences and maintaining a positive atmosphere for our guests. Joining our team promises not only a fulfilling experience but also an opportunity to make a meaningful difference in the lives of our guests and contribute to the success of Barclays Center.
Genuine Passion for Service
Desires to exceed guest expectations and create unforgettable experiences.
Enjoys demonstrating enthusiasm and dedication in providing exceptional service.
Wants to make every interaction memorable and positive.
Strong Teamwork Abilities
Enjoys collaborating effectively with colleagues and partners.
Likes building and nurturing strong relationships within the team.
Values the importance of teamwork in achieving shared goals.
Adaptability
Enjoys handling unexpected challenges with flexibility and composure.
Wants to quickly adjust to changes in the environment to ensure guest satisfaction.
Thrives in dynamic and fast-paced work environments.
Effective Communication Skills
Desires to listen attentively and respond empathetically to guests and colleagues.
Enjoys conveying information clearly, confidently, and with warmth.
Wants to communicate with clarity and precision to ensure understanding.
Guest-Centric Approach
Values putting guests at the center of all actions and decisions.
Likes anticipating guest needs and consistently exceeding expectations.
Wants to create a welcoming and positive atmosphere for all guests.
Proactive Problem-Solving
Desires to identify and resolve issues creatively and efficiently.
Enjoys handling guest concerns with empathy and professionalism, turning challenges into opportunities.
Likes taking initiative to address potential problems before they escalate.
Meticulous Attention to Detail
Wants to pay close attention to details that contribute to guest satisfaction.
Enjoys ensuring every aspect of service delivery is meticulously executed to maintain high standards.
Desires to take pride in delivering flawless experiences through meticulous attention to detail.
ESSENTIAL DUTIES & RESPONSIBILITIES: What You Will Do
Setup, test, and operate audio equipment for concerts, sports events, press conferences, and private events
Interface with clients and production technicians to acquire necessary audio feeds
Deploy and test intercoms, microphones, speakers, and other equipment for events
Coordinate the deployment and storage of all equipment used for events, maintaining equipment inventory logs
Troubleshoot and repair malfunctioning audio cables and connectors
Work with others to maintain a clean, labeled, and organized inventory of equipment and tools
Interface with event managers to ensure technical needs are met for events
Perform quality control checks for audio throughout the arena during events
CANDIDATE PROFILE: Who You Are
At least 2 years of experience in a similar role or related field, with an Associate’s or Bachelor’s degree in audio technology or, a combination of relevant education and experience
Ability to work long hours covering games and events on nights, weekends, and holidays
Must possess a very strong technical background
Must be able to troubleshoot technical issues under pressure
KEY COMPETENCIES: Skills You Possess
Experience mixing and operating audio equipment for live events
Good communication, time management, project management and organizational skills
Attention to detail and experience working in a team-oriented environment
Barclays Center-Legends Global reserves the right to change or modify the employee's job description whether orally or in writing, at any time during the employment relationship. Barclays Center-Legends Global may require an employee to perform duties outside their normal description.
