Evaluate and troubleshoot customer challenges, providing clear recommendations on product capabilities, integration, and optimization.
Partner with sales and product teams to develop compelling technical proposals and validate solutions aligned to customer requirements.
Translate complex technical concepts into clear, actionable insights for customers, partners, and internal stakeholders.
Contribute to business growth by articulating our value proposition and identifying differentiators in competitive scenarios.
Collaborate cross-functionally with Product Engineering and Product Marketing to resolve issues, validate designs, and influence product direction.
Identify market trends and customer needs, sharing insights to inform product roadmap decisions.
Develop and deliver training for customers, partners, and internal teams, including presentations, demos, and trade show support.
Create technical content such as application notes, white papers, and self-service tools to enable customer success and scale knowledge.
Take ownership of customer issues, ensuring timely resolution and strong communication throughout the process.
Mentor and support junior staff, fostering technical development and best practices.
Tavel to support customer engagement, training, and application activities.
Minimum Qualifications
Bachelors degree in Electrical Engineering.
5+ years of experience in applications engineer, technical support, or customer-facing engineering roles (or equivalent combination of education and experience).
Due to the nature of VTI Instrument’s programs and products, applicants must have the legal right to work in the U.S. and additionally must be legally authorized to access export-controlled information and source code.
Desired Qualifications
Strong customer focus with the ability to drive issues to resolution with sound judgment.
Excellent communication skills, with the ability to present technical information clearly to diverse audiences, including senior leadership.
Experience developing or supporting automated test systems (ATE), including tools such as Python, LabVIEW, LabWindows / CVI, Visual Studio, or similar.
Demonstrated ability to troubleshoot complex systems across hardware, software, and firmware.
Highly organized, detail-oriented, and able to manage multiple priorities independently.
Experience mentoring or leading team members.
Positive, collaborative mindset with strong interpersonal skills.
Industry experience in test and measurement or related field.
Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs.
To learn more about the business unit you’ll be joining, visit us at
VTI Instruments: https://www.vtiinstruments.com/
#LI-onsite
Compensation
Employee Type
Salaried
Currency
USD
Salary Minimum
100,000
Salary Maximum
125,000
Incentive
No
Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market / business considerations, and geographic location.
For more information on AMETEK's competitive benefits, please click here.
AMETEK, Inc. is a leading global provider of industrial technology solutions serving a diverse set of attractive niche markets with annual sales over $7.5 billion.
AMETEK is committed to making a safer, sustainable, and more productive world a reality. We use differentiated technology solutions to solve our customers’ most complex challenges. We employ 22,000 colleagues, in 35 countries, that are grounded by our core values: Ethics and Integrity, Respect for the Individual, Inclusion, Teamwork, and Social Responsibility. AMETEK is a component of the S&P 500. Visit https://www.ametek.com/careers for more information.
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. Individuals who need a reasonable accommodation because of a disability for any part of the employment process should call 1 (866) 263-8359.
Nearest Major Market: Boston
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