You will work hand-in-hand with our Curriculum Development team to design, develop, revise, and troubleshoot labs and interactivity that run the gamut of AWS services. You will also utilize your deep technical skills and in-depth knowledge of AWS to ensure that the lab environments used by our students to train on AWS services are rigorously tested and continuously updated and are structured to achieve specific concrete learning objectives. You will also be involved in larger initiatives to gather data on ongoing lab health so that any issues with labs can be addressed in a timely proactive manner.
This position requires that the candidate selected be an Australian citizen and be eligible for an Australian Government security clearance.
Key job responsibilities
Dive deep into AWS technologies, such as Generative AI, Machine Learning, Big Data, Web Applications, Security, Networking, High Performance Computing, Storage, Databases, Enterprise Applications, Migration Strategies or other solutions areas to understand the services and develop effective training for our customers.
Deliver classroom and on-line training to customers and partners.
Assist in developing and maintaining training content, lab exercises, presentations, and accompanying materials.
Collaborate with multiple functional groups to develop training content that educates customers on the full portfolio of AWS services and features.
Work with subject matter experts to understand training needs and collaborate with technical teams across AWS (including Developers, Support Engineers, Professional Services, and Solutions Architects) to build technically accurate training that meets the learning objectives.
Utilize automated lab and courseware publishing processes built on AWS.
Build relationships with AWS service teams to understand roadmaps and plan for content updates or new training offerings. Respond to changes in products/features by revising content at a rapid pace using agile methodologies.
Facilitate requirements gathering meetings with curriculum stakeholders to define the appropriate learning objectives, modalities and expectations.
Have very high standards for quality of work and strong attention to detail, following various required guidelines and holding peer reviews for all content developed.
A day in the life
The Technical Lab Developer builds interactive labs and demo experiences to teach customers technical skills. This typically involves using AWS CloudFormation, IAM policies, and scripts to deploy and configure AWS services. The lab developer will be proficient in programming languages such as python, node.js, or javascript. The lab developer will also need experience with full software development life cycle, including coding standards, code reviews, source control management, build processes, testing, and operations experience The lab developer also responds to tickets, patching labs, and provides technical reviews of learning content in development.
About the team
As cloud technologies continue to transform businesses, skilled individuals are in high demand. At AWS Training and Certification (T&C), we are passionate about revolutionizing the way people advance their cloud skills and careers. We equip diverse builders of today and tomorrow with the knowledge they need to leverage the power of the AWS Cloud. Join our dynamic, fast-growing team and help us empower our customers to build cloud skills.
About AWS
AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.
Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.
Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon conferences, inspire us to never stop embracing our uniqueness.
Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.
Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.
1+ years of Microsoft Office products and applications experience
Experience designing and developing IT or technical training materials and content
Bachelor's degree or equivalent, or 2+ years of Amazon RME (Reliability Maintenance Engineering) BB/3P Full Time Exempt experience
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Experience with Learning & Development and course facilitation
Experience in a training role, including technical training
Experience in training, performance management and coaching/mentoring
Experience conducting predictive and preventative maintenance procedures on material handling equipment and automated systems
Experience managing multiple projects, prioritizing, planning, and managing time
Experience using eLearning development tools such as Articulate Storyline, Rise, Camtasia, Adobe Photoshop, Adobe Illustrator, Adobe Premier Pro, Vyond, and Captivate and other video editing and graphic design software
Experience with Learning Management Systems (LMS) administration and reporting
Experience with technical writing and instructional design
Experience with project management
Experience developing or delivering training programs across multiple sites or regions
Experience working cross-functionally across several teams both technical and non-technical
Acknowledgement of country
In the spirit of reconciliation Amazon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.
IDE statement
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
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