Career switch, measured
From Claims Adjuster to Customer Service Representative
Yes, it's a realistic move with some upskilling. Measured across current postings, the two roles have 39% skill overlap. Skills that carry over include Customer service, Communication, Microsoft Office, Problem solving; the main skills to add are Sales, Point of sale, Inventory management, Scheduling.
39%
skill overlap
6,504
open Customer Service Representative postings read
Skills that carry over
Share of each role’s postings that ask for the skill.
SkillClaims AdjusterCustomer Service Representative
- Customer service67%93%
- Communication32%17%
- Microsoft Office10%13%
- Problem solving9%17%
- Excel9%6%
- Leadership51%9%
- Regulatory compliance37%5%
Skills to add
Asked for often in Customer Service Representative postings, rarely in Claims Adjuster ones.
SkillClaims AdjusterCustomer Service Representative
- Sales–22%
- Point of sale–16%
- Inventory management–12%
- Scheduling–10%
Prove it with a free skill badge:Inventory management,Excel
Plan your move to Customer Service Representative
The Career Gap Analyzer compares your own resume with Customer Service Representative jobs and lays out the skills to close, free.