Maintain accurate records and documentation for all compliance-related activities.
Provide dedicated management of facilities services in accordance with contractual obligations and client expectations.
Act as the primary point of contact for facilities-related issues, enquiries, and escalations.
Manage service providers and contractors to achieve agreed service levels, performance standards, and compliance requirements.
Strengthen client confidence through effective governance, reporting, and performance management.
Deliver a responsive and proactive approach to resolving facilities issues and operational challenges.
Manage facilities budgets, monitor expenditure, and identify opportunities for cost efficiencies.
Drive efficiency initiatives relating to energy management, maintenance planning, sustainability, and asset management.
Ensure value for money through effective supplier management, contract oversight, and procurement practices.
Continuously seek opportunities to improve service delivery, customer experience, and operational performance.
About You
We are looking for a customer-focused Facilities Manager with a proven track record of managing facilities services within a complex operational environment.
You will ideally have
Previous experience in a Facilities Manager or similar FM leadership role.
Strong knowledge of facilities management, compliance, health and safety, and contractor management.
Experience managing budgets, suppliers, and service contracts.
Excellent stakeholder management and client relationship skills.
Strong organisational skills with the ability to prioritise a varied workload.
Experience driving service improvements and operational efficiencies.
Excellent communication, reporting, and problem-solving abilities.
A proactive and solutions-focused approach to facilities management.
Given the nature of this position, you will need to undergo an Enhanced and Barred Lists Disclosure and Barring Service(DBS) and Security Check Vetting at offer stage. Applicants with criminal convictions will be assessed individually, and we assure you that we do not discriminate based on an applicant's criminal record or the details of any disclosed offenses. Additionally, certain roles may be subject to additional pre-employment checks.
To learn more about the checks included in this process, please click on the following link: National Security Vetting