Leveraging Site Reliability Engineering (SRE) principles, you will support a portfolio of 40+ mission-critical applications across a modern ecosystem of AWS, OpenShift Container Platform (OCP), Kafka, IBM MQ, and distributed systems. You will play a key role in driving operational excellence, improving resiliency, reducing operational risk, and advancing automation across critical trade processing platforms.
Working closely with globally distributed teams across Application Development, Infrastructure, Cloud, Network, and Operations, you will help deliver stable, scalable, and highly available services that support DTCC's mission-critical business functions.
Your Primary Responsibilities
Production Reliability & Incident Management
Ensure the availability, stability, and performance of mission-critical applications.
Lead incident response, troubleshooting, and root cause analysis (RCA) activities.
Drive preventative solutions that improve resiliency and reduce recurring issues.
Operational Excellence & Resiliency
Support application recovery, failover, disaster recovery (DR), and business continuity activities.
Maintain operational readiness across a portfolio of enterprise applications.
Support critical processing schedules and service-level commitments.
Change, Release & Automation
Support application deployments, releases, and vendor upgrades.
Drive automation initiatives that improve efficiency and reduce operational risk.
Enhance monitoring, alerting, observability, and operational tooling.
Collaboration & Governance
Partner with Development, Infrastructure, Cloud, Database, Network, Security, and Product teams to ensure platform reliability.
Support audit, risk, compliance, and operational control requirements.
Build strong partnerships across globally distributed teams to drive continuous improvement.
Qualifications
Bachelor’s degree preferred or equivalent practical experience
6–8 years of experience supporting enterprise applications in complex production environments
Talents Needed for Success
Core Technologies
Java/J2EE
Oracle, SQL, DB2
IBM MQ, Kafka
Splunk, Grafana, AutoSys
ServiceNow and ITIL
Linux/Unix
AWS
Required Experience
Strong understanding of Site Reliability Engineering (SRE) principles, including reliability, observability, automation, and incident prevention.
Experience supporting enterprise-scale, distributed applications in production environments.
Experience with cloud technologies and modern infrastructure platforms.
Understanding of messaging systems, middleware, and integration technologies (IBM MQ, Kafka, IIB, or similar).
Exposure to container platforms such as OpenShift, Kubernetes, or Docker.
Strong troubleshooting, analytical, and problem-solving skills.
Preferred skills
Kafka and event-driven architecture experience.
Mainframe exposure (JCL, batch processing, job monitoring).
Python or other scripting languages.
Financial Services, Capital Markets, or Securities Processing experience.
AI-driven automation or operational efficiency initiatives.
Enterprise integration and distributed processing platforms.
The salary range is indicative for roles at the same level within DTCC across all US locations. Actual salary is determined based on the role, location, individual experience, skills, and other considerations. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
