Sustainability – we’re building a greener future. We’ve reduced energy consumption in our UK offices by 19.2% year‑on‑year – it’s not just a goal, it’s a commitment.
A culture that values every voice and celebrates diverse perspectives.
These values drive everything we do, they’re not just posters on the wall:
Own it
Grow and Win
Dare to Go
Do the Right Thing
We believe that when our values guide our actions, we build stronger teams, deeper relationships, and a future full of possibility.
We’re proud to be a Disability Confident employer and welcome applicants from all backgrounds. If you need adjustments during the recruitment process, just ask.
What You'll Be Doing
Act as the primary point of contact for customers implementing TD SYNNEX digital trading and integration solutions.
Work directly with customers to understand their business requirements and recommend appropriate electronic trading solutions.
Support customers in transitioning from manual or legacy processes to electronic platforms and digital solutions.
Define, document, and validate customer integration and business process requirements.
Collaborate with customer stakeholders, IT, operations, and commercial teams to successfully deliver integration projects.
Configure, test, and validate customer integrations, including EDI, API, XML, and web portal solutions.
Troubleshoot technical and process-related issues during implementation and rollout phases.
Deliver customer training, onboarding, and adoption workshops to maximise the successful use of electronic solutions.
Provide ongoing technical guidance and support, acting as a trusted advisor throughout the customer integration journey.
Create and maintain technical documentation, interface specifications, customer implementation guides, and support materials.
Identify opportunities to improve customer processes through greater automation and digital adoption.
Support continuous improvement initiatives across digital, e-commerce, and customer integration services.
Undertake additional project and operational activities as required.
Please note: This is a customer-facing role and does not include people management responsibilities.
What You'll Bring
Strong customer focus with a commitment to delivering exceptional service.
Experience working in customer integration, e-commerce, technical support, digital transformation, or systems-related roles.
Understanding of electronic integration technologies such as EDI, API, XML, or similar data exchange solutions.
Strong problem-solving and analytical skills.
Excellent communication skills, with the ability to explain technical concepts to both technical and non-technical audiences.
Ability to manage multiple priorities and work effectively with customers and cross-functional teams.
Strong attention to detail and a proactive approach to continuous improvement.
Experience managing customer onboarding, implementation, or integration projects would be advantageous.
Ready to Apply?
If you're excited about helping customers embrace digital solutions and want to be part of a collaborative team where you can learn, grow, and make a real impact, we'd love to hear from you.
At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.
What’s In It For You?
Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.
Don’t meet every single requirement? Apply anyway.
At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
