Leverage forecasting, customer insights, and analytics to optimize inventory planning, identify opportunities, mitigate risks, and improve business performance.
Ensure customer enquiries, account administration, and payment follow-up are managed promptly and professionally in accordance with company policies and SOPs.
Maintain compliance with company policies, industry regulations, and local legal requirements while upholding the highest standards of ethical conduct.
Marketing & Clinical Engagement
Partner closely with the Product Manager and cross-functional teams to support product launches, product phase-outs, and field actions, including recalls
Support marketing initiatives, customer education programmes, workshops, conferences, and industry events
Collaborate with the Marketing team to identify evolving customer needs, competitive gaps, and market opportunities within Singapore
Deliver impactful product training and clinical education programmes tailored to customer needs
Engage with healthcare professionals (HCPs) in accordance with company policies and compliance requirements
Ensure training documentation and records are accurately maintained within the Quality Management System (QMS)
Provide feedback and recommendations on local surgeon education and training opportunities, particularly for junior surgeons
Compliance
Champion and uphold the company's compliance culture by ensuring all business activities adhere to the highest ethical standards, including but not limited to AdvaMed guidelines, company policies, and applicable regulations
Who are we looking for
Bachelor's degree in Biomedical Engineering, Life Sciences, Business, or a related field
Minimum 2 years of medical device sales experience, preferably within Orthopaedics, Joint Replacement, Robotics, or a related healthcare specialty
Candidates with more extensive experience may be considered for Senior Sales Specialist or Associate Key Account Manager opportunities
Knowledge of Joint Replacement products and procedural workflows is highly advantageous
Proven ability to develop and execute strategic territory and account plans
Strong analytical, commercial, negotiation, presentation, and stakeholder management skills
Self-motivated, resilient, and highly accountable, with a growth mindset and a passion for achieving results
Results-oriented team player who can balance operational execution with long-term strategic thinking
Travel Percentage: None
