Responsibilities
Own software quality for Terminal device software components, including firmware and the device operating system, and ensure software quality targets are met for customers. Collaborate with developers during software planning, change review, and release meetings to understand new features, specifications, expected behaviors, and the impact and risks of changes. Create spot tests before branch cut.
Deeply understand customer use cases, Product Requirements Documents, and Software Design Documents. Work with developers to create test plans that improve coverage across configurations, user scenarios, and reliability testing.
Perform Bluetooth validation across multiple devices, edge cases, and recovery scenarios. Validate devices with enterprise network configurations and security types.
Design and execute testing for power performance, battery behavior, sleep and wake reliability, and resilience under extended or degraded operating conditions.
Design, build, and maintain lab setups and test environments that reflect production-like usage conditions and support repeatable validation.
Co-lead software quality incident remediation with engineering teams, including root cause analysis and solution development. Establish and maintain software quality assurance processes, and influence cross-functional teams at Stripe and drive quality and process improvements.
Create and optimize test cases. Collaborate with automation engineers to expand automated test coverage, guide manual software quality assurance team members in high-quality software testing, and mentor junior software quality engineers on technical skills, test design, work quality, and efficiency.
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
Bachelor’s degree in computer science, software engineering, or a related technical field
4+ years of software quality assurance experience for embedded systems or firmware, including analyzing software changes and assessing their impact on test coverage by reviewing release notes and software design documents
Experience developing test strategies, test plans, and test cases based on product requirements
Ability to identify the root causes of software defects and proactively identify and mitigate risks
Strong leadership, communication, ownership, and influencing skills to drive quality improvements across teams, along with excellent verbal and written English communication skills
Preferred qualifications
Experience with payment terminal devices, EMV certification, or Payment Card Industry compliance
Knowledge of embedded systems, real-time operating systems, and firmware development
Familiarity with payment processing systems or financial technology
Track record of mentoring junior team members on technical skills and test design
