What you will be responsible for
Lead and develop the India team
Manage, coach and develop Business Integration Support Analysts in India, setting clear expectations for quality, ownership, collaboration and delivery discipline.
Build structured onboarding, training and knowledge-transfer plans so analysts can progressively take on greater responsibility across Business Integration activities.
Allocate work across programs based on priority, capacity, experience and development needs; monitor delivery and address performance or capability gaps promptly.
Develop team capability in runbook creation, Command Centre procedures, implementation planning, dependency management, Issue management, governance and executive reporting.
Own delivery quality and methodology
Support Business Integration scope, including business readiness, DITL, production parallel, cutover readiness, command centre support and hypercare, as applicable to each program.
Ensure analysts follow established Business Integration standards, playbooks, governance and reporting expectations, while applying appropriate judgment to the needs of each implementation.
Capture lessons learned and partner with practice leads to improve methodology, templates, training materials and reusable assets.
Provide clear management information on capacity, program coverage, delivery status, risks, dependencies and emerging constraints.
What we value
Strong people leadership and coaching capability, with a genuine commitment to developing analysts and building a sustainable talent pipeline.
Deep understanding of implementation delivery and the judgment to distinguish between activities that can be standardized and those that require program-specific intervention.
Clear, confident communication with the ability to influence across global virtual teams and senior stakeholders.
A disciplined approach to planning, prioritization, governance, documentation and follow-through.
Ability to operate effectively in a fast-paced environment, manage competing priorities and maintain high standards under pressure.
A collaborative leadership style that breaks through silos, promotes ownership and delivers results with integrity.
Education and preferred qualifications
10+ years of relevant experience in financial services, preferably in asset management, investment operations, middle office, custody or front-to-back transformation.
Demonstrated experience leading, coaching or managing analysts or delivery teams, including work allocation, quality oversight and capability development.
Strong implementation, onboarding, business analysis or project management experience within complex, multi-workstream programs.
Working knowledge of target operating models, operational readiness, data and configuration dependencies, testing, cutover and production transition activities.
Experience engaging clients, senior management, business teams, technology teams, vendors and third parties.
Ability to travel or support critical program events outside standard local hours when required.
Bachelor's degree; MBA is highly preferred; relevant project management, business analysis or financial-services qualifications are beneficial.
About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
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