Collaborate with Client Implementation Executives to align on the Alpha implementation activities and track progress to ensure the solution is delivered to client expectations
Work with all ADS clients to drive adoption of our data service, leveraging the full suits of our capabilities to drive business process transformation and an enhanced client experience
Work with all ADS clients on all new requirements; lead the requirements definition, solution design, and provide oversight on the execution and delivery to ensure client expectations are met
Be the voice of the client, continually assess and contribute to product enhancements, software quality and other improvements that could be implemented to improve the client experience.
Collaborate with external vendors as needed for a given client implementation, this will include vendors like Bloomberg, Refinitive, MSCI, Factset, Axioma etc.,
Have a strong discipline towards managing scope change, raise change controls as necessary to maintain the program health
Collaborate with upstream application and system owners within State Street to integrate into ADP using the standard model
Partner with broader State Street Application/Service Owners to provide solutions in support of any new client requirements that are extension of the standard set of services or in some select cases a client specific bespoke solution including but not limited too; Alpha Services, CRD, Alpha Data Platform
Support the defect resolution process by collaborating with the development team in understanding the root cause of data issues and ensuring all defects are fixed. Collaborating with all internal technical and business teams including GTS, SaaS Ops, Alpha Cloud Ops, Alpha Platform Engineering, Alpha Product, ADS Product, Alpha Data Ops and clients to resolve
Establish standard operating procedures and ensure adoption, including any client specific requirements that might be custom bespoke processes.
These skills will help you succeed in this role
Demonstrate excellent communication skills across all channels and levels of recipients including team members, colleagues, clients at all levels including C suite.
Demonstrate excellent motivational skills and lead by example in all areas.
Influencing the staff in a matrixed organization is required
Support a culture of commitment, teamwork and productivity alongside diversity and work life balance.
Must have experience in Asset Management Data - Front, Middle and Back Office data and services
Business Analysis and Project Management skills are a must
Extensive experience with Financial Services data domains – Security Master, Entity Master, Benchmarks, Positions, Transactions, Cash, Performance, Analytics etc
Must have proficiency in SQL
Knowledge of Data Management, Data Governance, Service Catalogue, Data Lineage tools, Operational Dash boards, Process Monitoring tools
Working knowledge in Azure cloud platforms and Snowflake is a huge plus
Knowledge about internal and external integrations, triage issues and implement/recommend solutions to data problems and anomalies
Education & Preferred Qualifications
University degree in the field of computer science, data management or other financial services technical field
12+ years in data management, product and market data roles and responsibilities
About State Street
Across the globe, institutional investors rely on us to help them manage risk, respond to challenges, and drive performance and profitability. We keep our clients at the heart of everything we do, and smart, engaged employees are essential to our continued success.
We are committed to fostering an environment where every employee feels valued and empowered to reach their full potential. As an essential partner in our shared success, you’ll benefit from inclusive development opportunities, flexible work-life support, paid volunteer days, and vibrant employee networks that keep you connected to what matters most. Join us in shaping the future.
As an Equal Opportunity Employer, we consider all qualified applicants for all positions without regard to race, creed, color, religion, national origin, ancestry, ethnicity, age, disability, genetic information, sex, sexual orientation, gender identity or expression, citizenship, marital status, domestic partnership or civil union status, familial status, military and veteran status, and other characteristics protected by applicable law.
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