Maintain inventory of equipment and manage requisitions.
Track and submit monthly expense reports.
Participate in recurring training on the Shift4 product suite.
Provide feedback on new software/hardware beta testing.
Work flexible hours, including on-call, early mornings, late nights, and weekends as required.
Adhere to safe driving practices and maintain reliable transportation.
Travel Requirements
Onsite Services roles require travel based on business and operational needs. While the majority of onsite assignments may be within an employee’s local or regional area, team members must be available to travel nationally as needed to support customer installations, service requirements, and other business priorities. Travel frequency, distance, and duration will vary based on business demand and may include assignments outside an employee’s typical service area, including overnight and extended travel when necessary.
Qualifications
High school diploma or equivalent; Bachelor’s degree in a technical field preferred.
Technician background in network/computer troubleshooting or installation.
Experience running in-wall and exposed cabling; able to lift up to 50 pounds.
Good driving record and willingness to travel on short notice.
Proficiency in Microsoft Office Suite and Google Docs.
Friendly, professional, and enthusiastic demeanor.
Ability to learn and retain new information quickly, follow directions, and exercise good judgment.
Preferred: technical certifications (CompTIA A+, Net+, MCP), 2+ years of customer service/technical support experience, experience in banking/credit card processing, fielding escalations, bilingual (English/Spanish).
We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, and basis of disability or any other federal, state or local protected class.
