Overview/ Job Responsibilities
The Windows System Administrator position will play a pivotal role in ensuring the successful technical administration of NOAA systems within the contract. You will be responsible for providing system administration support, monitoring system performance, identifying areas for improvement, and facilitating communication between stakeholders. This position requires a keen eye for detail, strong analytical and technical skills, and the ability to work effectively in a dynamic and fast-paced environment.
Key Responsibilities
Manage and work ticket queues in ServiceNow.
Actively monitor for unassigned tickets and take ownership to resolve.
Process requests for ticket transfer, escalation, or re-assignment.
Categorize and assign tickets to the appropriate team.
Follow up on customer tickets daily (including tickets belonging to other team members)
Troubleshoot & resolve Windows 10-11 issues in person, by phone or email.
Create, edit or remove users from Active Directory.
Perform physical system build imaging including system recovery, disk encryption and profiling.
Install new applications, perform system upgrades, migrate user profiles.
Position is on-site 5 days a week in College Park MD
Salary DOE: $55-60K
Minimum Qualifications
Must be able to work independently to execute against sets of procedures and be able to lift 50 pounds
Must have keen attention to detail and excellent communication skills
Show the full description
Must have 1-3 years experience with Windows Systems Administration
Create and manage user accounts and permissions, including adding or removing users and setting up group policies.
Manage various server roles, including Active Directory, file servers, DNS, and web servers.
Install, configure, and deploy Windows operating systems, physical servers, and virtual machines
Eligibility/Clearance Requirements: Must be able to provide proof of U.S. Citizenship and is able to be cleared at the Public Trust Level
About Us
Formed through the strategic union of Sev1Tech and ERT, Entarian is a premier provider of mission-critical engineering and technology solutions. Founded on a legacy of excellence dating back to 1993, Entarian is a product of an evolved and fully diversified engineering and federal technology leader. From deep space to defense and civilian missions, Entarian delivers secure, mission-aligned digital solutions that drive national resilience and operational effectiveness. We don't just support modernization; we define it.
Join the Mission and Start your Career Journey: Apply Directly via our Careers Portal Connect, Referrals & Inquiries? Email the team: careers@entarian.com
Entarian is an Equal Opportunity and Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
