You'll be the technical backbone of Enterprise engagements: architecting, building, and validating solutions that span Slack, Salesforce clouds, and third-party systems, while ensuring what's built is secure, scalable, and maintainable long after go-live.
What You'll Actually Be Doing
Own the technical architecture and hands-on build for Enterprise customer engagements, translating validated solution designs into working implementations
Design and build integrations between Slack and Salesforce products (Sales Cloud, Service Cloud, Agentforce, Data Cloud) as well as third-party systems, using APIs, webhooks, and middleware platforms
Configure and extend Slack capabilities (Workflow Builder, Slackbot skills, Slack AI, admin APIs, custom apps) to meet customer requirements, favoring the simplest viable technical path
Partner closely with Solution Designers, Delivery Managers, and customer technical stakeholders to validate feasibility, scope technical effort, and identify risks early
Produce and maintain technical artifacts — architecture diagrams, integration specs, configuration and deployment documentation — that support long-term maintainability
Lead technical workshops and deep-dives with customer engineering and admin teams, troubleshooting issues and guiding trade-off decisions
Ensure solutions follow security, governance, and scalability best practices across Slack and Salesforce platforms
Support post-launch technical adoption, including admin enablement, troubleshooting, and platform health checks
Continuously improve delivery practices by building reusable technical patterns, accelerators, and AI-native tooling (e.g., Slackbot skills) to increase technical delivery efficiency across engagements
You're Our Person If...
8-10+ years of technical architecture, integration engineering, or hands-on technical consulting experience, preferably in SaaS and/or professional services
Demonstrated hands-on experience building integrations and custom solutions on collaboration, workflow, or CRM platforms
Strong working knowledge of Slack (Workflow Builder, admin APIs, Slack AI, Slackbot/custom apps) and Salesforce core clouds (Sales Cloud, Service Cloud) and/or Agentforce
Hands-on experience with API-based architecture and integration patterns (REST, webhooks, event streams, middleware such as MuleSoft)
Solid coding/scripting ability (e.g., JavaScript/Node, Apex, Python) to build, test, and troubleshoot integrations and custom configurations
Strong analytical and problem-solving skills, with the ability to work through ambiguity and technical trade-offs to land on a scalable solution
Excellent communication skills for translating technical decisions to both customer technical stakeholders and delivery teams
A collaborative mindset — comfortable partnering with Delivery Managers, Solution Designers, and customers to reach a shared technical solution
Working knowledge of (or ability to quickly ramp on) the Salesforce Delivery Methodology
Natural curiosity, a love of learning, and a habit of sharing technical knowledge and reusable patterns with others
Slack is the collaboration hub of choice for companies of all sizes worldwide — ensuring the right people stay in the loop, key information stays at their fingertips, and teams stay connected, now increasingly powered by Slack AI.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.
At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions.

The typical base salary range for this position is $148,500 - $223,900 annually. Your recruiter can share more about the specific salary range for the job location during the hiring process.



The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.
