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Role Overview
MuleSoft’s Professional Services team works across every technology and system to deliver solutions to customers in every industry. As a Technical Architect on our Services team, you will work hands-on with our customers and partners to tackle business challenges using MuleSoft’s Anypoint Platform. You will provide onsite technical mentorship on MuleSoft implementation projects, evaluate the customer’s technical and functional requirements, and develop efficient solutions to provide customers with demonstrable returns.
As a subject-matter expert in the field, you will develop solutions to help customers realize their business goals and advise them on standard methodologies for on-premise, cloud, and hybrid integration, and API management!
Your Impact
3 months
Participate in MuleSoft Technical Product and Consulting Services training, methodology, and enablement
Begin participation in field activities with clients by shadowing seasoned architects/senior consultants and practicing enablement gained from training
Begin to complete MuleSoft implementations for customers and start on your journey to internalize business outcomes and business context relevance to MuleSoft implementation methodologies and approaches
Complete MuleSoft technical certifications and fully ramp on technology and implementation methodologies; start to develop and contribute subject-matter expertise and project deliverables to architects to review for incorporation into internal knowledge exchanges
Begin mentorship and guidance of junior services team members in our services organization
12 months
Continue to provide delivery of projects and provide hands-on delivery guidance to influence standards for development, governance, and operational life cycle
Internalize frameworks, project deliverables, policies and implementations and vet with Senior Architects to contribute to internal collaboration networks and IP sharing
Identify ongoing risks and problems throughout project experiences in the field and contribute to developing and implementing internal mitigation measures to meet customer needs
Contribute to technical brainstorming sessions and publish reusable content to the field
Deliver compelling presentations, architectural blueprint documents, and requirements-gathering workshops to influence the strategic direction of our projects and lead customers through solution design
Qualifications
Degree or equivalent relevant experience required. Experience will be evaluated based on the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
Three to six years minimum hands-on development experience implementing integration solutions
Hands-on integration development experience with at least one of the following: MuleSoft or other solutions (e.g., IBM, BEA, Oracle Fusion, TIBCO, Dell Boomi, Progress Sonic, Apigee)
API Management solutions (Apigee, Mashery, etc)
One or more on-premise/SaaS packaged COTS (Commercial Off-the-Shelf) solutions for ERP, CRM, e-Commerce, or mobile (e.g. Salesforce.com, NetSuite, Oracle, Siebel, SAP, WorkDay, etc.)
Demonstrated experience implementing multiple technical integration project SDLCs (Software Development Life Cycle) end-to-end
Demonstrated ability to effectively implement solutions within a diverse technical team of client, SIs, contractors, and internal teams
Contribute integration artifacts to internal initiatives to enrich services organization practices
Working knowledge of on-premise infrastructure and cloud-based deployments and configurations along with monitoring and management
Experience developing, profiling, and troubleshooting Java application code and automated testing tools
Experience in completing technical design documentation and technical reference materials for client/internal consumption
Ability to travel up to 50% of the time (varies depending on customer needs, focused within Region)
NOTE: By applying to the MuleSoft Technical Architect posting, recruiters and hiring managers across the organization hiring Technical Architects will review your resume. Our goal is for you to apply once and have your resume reviewed by multiple hiring teams.
BENEFITS & PERKS
Comprehensive benefits package including well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more!
World-class enablement and on-demand training with Trailhead.com
Exposure to executive thought leaders and regular 1:1 coaching with leadership
Volunteer opportunities and participation in our 1:1:1 model for giving back to the community
For more details, visit https://www.salesforcebenefits.com/
In school, or graduated within the past 12 months? Please visit FutureForce for opportunities.
Unleash Your Potential
When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.
Accommodations
If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.
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Posting Statement
Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.
