Roche
Senior Solution Architect - Genesys
- Madrid, Spain · On-site
- Salary not published
- Posted 6 months ago
From Roche's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
About the role
We are seeking a Senior Solution Architect to lead the architectural vision for complex, multi-product solutions within the Customer Interaction Platform and Services team. Drive innovation in Contact Centre as a Service (CCaaS) environments, mentor others, and collaborate with global teams. Ideal for experienced professionals with deep expertise in Genesys Cloud and cloud-based telephony.
Skills: genesys cloud, ccaas, data models, integration patterns, ai technologies, cloud security, stakeholder influence, mentorship, problem solving, technical oversight, voice topologies, analytical depth
What they ask for vs. your profile
Must have
- Training and coaching
- Problem solving