Understanding and familiarity with HPC and parallel computing (parallel scaling, MPI, shared. memory)
Knowledge of basic networking concepts (firewalls, ports, throughput, latency) and cloud computing technology
Excellent written and verbal communication skills
Nice to Haves: Hands on experience with parallel workflows, engineering simulations, benchmarking, HPC, schedulers, and MPI Experience with shell and Python scripting
Experience in working with Enterprise customers
Experience in a customer-facing role such as customer support, customer success, pre-sales, etc.
Experience and strong interest in AI technology and agentic workflows
Fluency in Korean and working knowledge of English
Diversity, equity, inclusion and belonging are fundamental to our success. We strive to be a workplace where we:
Welcome ALL and ALL are welcome.
Show up with our whole selves or whichever parts of ourselves we’re comfortable sharing, and be ready to see the same in others.
Be ready to learn, unlearn, and learn again.
Respect others and their opinions. We practice empathy in the way we interact with each other and celebrate uniqueness as a team.
Seek to understand - ask more questions than one makes statements.
Provide safety from judgment and preserve a collaborative environment.
Who you will be working with
Manager: Mao Shan Lim https://jp.linkedin.com/in/limmaoshan, APAC Support Lead
Team: https://www.linkedin.com/in/misha-e-dennisAlisa Matsui https://www.linkedin.com/in/alisa-matsui-29b057169/ (Japan Support Team), Junghoon Kim https://www.linkedin.com/in/junghoon-john-kim-8a825a154/ (Korea Customer Success Team)
Rescale is an equal opportunities employer and welcomes applications from all qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. As part of our standard hiring process for new employees, employment with Rescale will be contingent upon successful completion of a comprehensive background check. Here at Rescale, we are committed to being transparent in our policies around candidate privacy. For more details on the information Rescale collects in your application, please view theRescale Applicant Privacy Policy https://rescale.com/company/legal/applicant-privacy-notice/ here.
