Reliance, Inc.
From Reliance, Inc.'s careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Job Summary
Join a team where customer relationships, product knowledge, and service excellence come together.
Feralloy Corporation is one of the nation’s leading high-volume steel processing companies. From our headquarters in Chicago, we operate 11 processing centers across the U.S. and Mexico, delivering high-quality tempered, stretched, and slit steel products to manufacturers and producers.
We’re currently looking for a highly motivated Inside Sales Representative to support our organization. This is a full-time, salaried position ideal for someone with strong administrative and communication skills, a background in steel or industrial sales, and a passion for delivering top-notch customer service.
If you're organized, dependable, and looking to grow your career in a stable and respected company, we want to hear from you!
Physical Requirements
Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Job Function
Build and maintain strong professional relationships with customers through responsive, reliable service
Collaborate with Outside Sales and Inside Sales Manager to respond to quotes and fulfill orders accurately
Interpret customer material applications and relay internal needs using AS400 and Salesforce™
Maintain updated and accurate customer data in the AS400 system
Support customer satisfaction through clear communication, inventory coordination, and timely delivery
Understand our division’s capabilities to make informed, quality-driven decisions
Effectively respond to urgent customer needs and changing priorities
Make proactive cold calls to help generate new business
Manage contract accounts and inventory programs with precision and organization
Required Skills
Proficient in AS400, Microsoft Word, Excel, and Outlook
Strong verbal and written communication skills
Excellent phone etiquette, organizational skills, and problem-solving ability
Ability to manage multiple tasks in a fast-paced environment
Detail-oriented, dependable, and a team player
High school diploma or GED required
2–5 years of experience in steel or industrial sales preferred
Ability to explain and present information clearly in both one-on-one and group settings
Knowledge of steel terminology and product grades is a plus
401(k)
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance
Build and maintain strong professional relationships with customers through responsive, reliable service
Collaborate with Outside Sales and Inside Sales Manager to respond to quotes and fulfill orders accurately
Interpret customer material applications and relay internal needs using AS400 and Salesforce™
Maintain updated and accurate customer data in the AS400 system
Support customer satisfaction through clear communication, inventory coordination, and timely delivery
Understand our division’s capabilities to make informed, quality-driven decisions
Effectively respond to urgent customer needs and changing priorities
Make proactive cold calls to help generate new business
Manage contract accounts and inventory programs with precision and organization
Proficient in AS400, Microsoft Word, Excel, and Outlook
Strong verbal and written communication skills
Excellent phone etiquette, organizational skills, and problem-solving ability
Ability to manage multiple tasks in a fast-paced environment
Detail-oriented, dependable, and a team player
High school diploma or GED required
2–5 years of experience in steel or industrial sales preferred
Ability to explain and present information clearly in both one-on-one and group settings
Knowledge of steel terminology and product grades is a plus
401(k)
Dental insurance
Health insurance
Paid time off
Referral program
Vision insurance
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