Flexible Spending Accounts for healthcare and dependent care.
Wellness incentives and access to LiveHealth Online.
Employee discount program with over 30,000 deals.
Community engagement and volunteer opportunities.
Sales Incentive Program
Eligible Inside Sales Representatives participate in a quarterly Sales Incentive Program designed to reward performance in alignment with company goals. Incentives are based on individual gross profit billed, as well as a pooled bonus distributed based on team performance and sales management-defined programs.
Physical Requirements
Stand or Sit(Stationary position), Walk(Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Reaching, Repetitive Motion Function in the Job
Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Job Function
Essential Job Duties
Sell products for distribution to business and industrial establishments or individuals at sales office.
Serve as the primary contact for customers, maintaining customer relationships and addressing issues with assigned accounts.
Manage customer accounts to grow business opportunities.
Develop sales strategies and action plans to assess buying potential and product requirements.
Develop new prospects and interact with existing customers to increase sales.
Respond to incoming calls and email inquiries; take and process sales orders.
Determine pricing and delivery charges using computer systems and customer history.
Coordinate with the Test Reports Department for certification requirements.
Resolve customer issues and discrepancies.
Maintain customer records in automated systems.
Make outbound follow-up calls and cold calls.
Highlight product features and answer technical product questions.
Monitor customer satisfaction and promote continuous improvement feedback.
Enter and follow up on quotations in appropriate systems.
Negotiate pricing and agreements within guidelines.
Facilitate execution of agreements and coordinate with operations.
Stay up to date on industry knowledge, competitors, and business trends.
Maintain working knowledge of company products, services, and policies.
Collaborate with sales and operations teams to increase sales penetration.
Adhere to all safety processes and protocols.
Travel Requirements
Up to 10% travel may be required.
Required Skills
Qualifications
1-2 years of relevant experience or any equivalent combination of education and experience.
High School diploma/GED required; bachelor’s degree preferred.
Strong knowledge of sales principles, customer service processes, and the metals industry.
Ability to multi-task, prioritize, and manage time effectively.
Excellent verbal and written communication skills; strong virtual presence and listening skills.
Strong analytical and problem-solving skills.
Ability to apply mathematical concepts to practical situations.
Sound decision-making skills based on analysis and judgment.
Ability to maintain cooperative relationships with coworkers and customers.
Proficiency in Microsoft Office and other relevant software.
EEO Statement
Reliance, Inc. IS A DRUG-FREE WORK ENVIRONMENT EEO/DISABILITY/VETERAN
Essential Job Duties
Sell products for distribution to business and industrial establishments or individuals at sales office.
Serve as the primary contact for customers, maintaining customer relationships and addressing issues with assigned accounts.
Manage customer accounts to grow business opportunities.
Develop sales strategies and action plans to assess buying potential and product requirements.
Develop new prospects and interact with existing customers to increase sales.
Respond to incoming calls and email inquiries; take and process sales orders.
Determine pricing and delivery charges using computer systems and customer history.
Coordinate with the Test Reports Department for certification requirements.
Resolve customer issues and discrepancies.
Maintain customer records in automated systems.
Make outbound follow-up calls and cold calls.
Highlight product features and answer technical product questions.
Monitor customer satisfaction and promote continuous improvement feedback.
Enter and follow up on quotations in appropriate systems.
Negotiate pricing and agreements within guidelines.
Facilitate execution of agreements and coordinate with operations.
Stay up to date on industry knowledge, competitors, and business trends.
Maintain working knowledge of company products, services, and policies.
Collaborate with sales and operations teams to increase sales penetration.
Adhere to all safety processes and protocols.
Travel Requirements
Up to 10% travel may be required.
Qualifications
1-2 years of relevant experience or any equivalent combination of education and experience.
High School diploma/GED required; bachelor’s degree preferred.
Strong knowledge of sales principles, customer service processes, and the metals industry.
Ability to multi-task, prioritize, and manage time effectively.
Excellent verbal and written communication skills; strong virtual presence and listening skills.
Strong analytical and problem-solving skills.
Ability to apply mathematical concepts to practical situations.
Sound decision-making skills based on analysis and judgment.
Ability to maintain cooperative relationships with coworkers and customers.
Proficiency in Microsoft Office and other relevant software.
