Reliance, Inc.
From Reliance, Inc.'s careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Job Summary
The Inside Sales Representative is responsible for the growth of new and assigned customer accounts within the assigned territory by promoting our product lines and targeting business opportunities for sales growth. The Inside Sales Representative will grow profitable sales within a strategic and opportunistic segment. The ISR will guide our customers through the process of purchasing metal products. The ISR must generate value added business, introduce products to established clients, and help resolve any conflicts or customer concerns with the coordination of the Account Representatives and Sales Manager. The Inside Sales Representative will have a full understanding of sales, customer relations, steel fabrication and safety.
Physical Requirements
Stand or Sit(Stationary position), Walk(Move, Traverse), Use hand/fingers to handle or feel (Operate, Activate, Use, Prepare, Inspect, Place, Detect, Position), Talk/hear(Communicate, Detect, Converse with, Discern, Convey, Express oneself, Exchange information), See (Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Estimate, Assess), Repetitive Motion Function in the Job
Sedentary Work- Exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally, and all other sedentary criteria are met. Job Function
Prospect new customers and accounts
Welcome and Identify Customer needs
Selling existing and new accounts via phone
Monitor inventory to ensure product is in stock
Meet or exceed sales goals
Large call volume required
Enter and process customer orders
Executes sales cancellations or changes in the sales orders, and communicates the changes with the affected internal departments
Monitors, analyzes and communicates sales data to contribute to production service schedule.
Articulates the benefits of products to prospective customers relative to the customer’s needs via the telephone.
Resolves customer service issues as needed
Offer Value Added Services and JIT programs to ensure goals are met
Prepares quotes and enters orders based on customer requirements
Maintains a high level of professionalism
Follow up with customers regarding quotations and outcalls to customers to generate additional inquiries.
Required Skills
Bachelor’s Degree or equivalent work related experience preferred
Proven track record of cold calling a plus
Sales skills & experience a plus
Exceptional time management
Excellent phone presentation skills required
Good computer and analytical skills
Excellent interpersonal and communication skills required
Must be able to learn and get up to speed quickly
Ability to adapt to a rapidly evolving market
Proven track record of prospecting
Must be a self-starter and highly motivated individual
Ability to work well with minimal supervision in a fast paced environment
Ability to prioritize work and manage numerous tasks
Strong mathematical ability
Ability to resolve customer concerns in an expeditious and tactful manner
Previous steel sales experience helpful
Prospect new customers and accounts
Welcome and Identify Customer needs
Selling existing and new accounts via phone
Monitor inventory to ensure product is in stock
Meet or exceed sales goals
Large call volume required
Enter and process customer orders
Executes sales cancellations or changes in the sales orders, and communicates the changes with the affected internal departments
Monitors, analyzes and communicates sales data to contribute to production service schedule.
Articulates the benefits of products to prospective customers relative to the customer’s needs via the telephone.
Resolves customer service issues as needed
Offer Value Added Services and JIT programs to ensure goals are met
Prepares quotes and enters orders based on customer requirements
Maintains a high level of professionalism
Follow up with customers regarding quotations and outcalls to customers to generate additional inquiries.
Bachelor’s Degree or equivalent work related experience preferred
Proven track record of cold calling a plus
Sales skills & experience a plus
Exceptional time management
Excellent phone presentation skills required
Good computer and analytical skills
Excellent interpersonal and communication skills required
Must be able to learn and get up to speed quickly
Ability to adapt to a rapidly evolving market
Proven track record of prospecting
Must be a self-starter and highly motivated individual
Ability to work well with minimal supervision in a fast paced environment
Ability to prioritize work and manage numerous tasks
Strong mathematical ability
Ability to resolve customer concerns in an expeditious and tactful manner
Previous steel sales experience helpful
Scores your resume against this job the way resume scanners do: the job's hard and soft skills, searchability, recruiter tips and formatting.
Create a free account to see your score. Your resume stays in this browser until then, and we never store it.
Already a member? Sign in