Work closely with Customer Support and Research teams to troubleshoot and resolve customer issues such as false positives/negatives.
Contribute to high-quality detection content through strong documentation and collaboration.
Qualifications
4+ years of experience in network and systems security.
Deep understanding of common protocols: TCP/IP, HTTP, FTP, SSH, SSL/TLS.
Strong knowledge of common security vulnerabilities and mitigation techniques.
Hands-on experience with Python and Bash scripting.
Hands-on working experience with containers and orchestration tools (Docker, Kubernetes).
Familiarity with network analysis tools and packet capture analysis.
Ability to prioritize and manage multiple tasks in a fast-paced environment.
System administration experience on Windows or Unix/Linux platforms.
Strong understanding of VPNs, Firewalls, and IDS/IPS technologies.
Excellent written and verbal communication skills.
Additional Plus Competencies
Exposure to applying AI/ML to security problems - e.g., using machine learning for detection, classification, anomaly detection, or pattern recognition, or leveraging LLMs to automate research, code, or content-generation workflows.
Knowledge of Lua (preferred) or Java.
Experience with virtualization platforms such as VMWare, VirtualBox, XEN, etc.
Understanding of cloud platforms (e.g., AWS, Azure, Oracle Cloud).
Experience using or developing vulnerability scanners, IDS/IPS, and other security tools.
Prior experience building security-related tools or automation.
Industry certifications such as OSCP, CISSP, and GIAC.
Ability to lead projects independently and work with minimal supervision.
Why Join Us?
Work on cutting-edge security research with a talented, collaborative engineering team.
Directly influence the security posture of thousands of customers.
Opportunities for professional development, certifications, and continuous learning.
Inclusive culture that values innovation, ownership, and customer impact.