Purolator
From Purolator's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
It’s not a package. It’s a promise®.
As Canada’s leading integrated freight, package, and logistics provider, we’ve been helping promises get where they need to be for more than 60 years. How does the magic happen? The journey starts with you. The places we go, the elements we brave, the promises we deliver – it’s all possible because of our people. So, whether you’re looking to build new skills, make an impact in your community, or inspire your team, we go there for you.
Shift: Monday to Friday: 4:45pm – 9:00pm (21.25 hours per week)
Location: 1550 Creditstone Rd, Concord, ON L4K 5N1
Description
The Operations Support Representative collects, enters, and tracks data used in reporting and prepares manager reports and maintains documents to ensure document accuracy and proper completion. The representative troubleshoots and maintains handheld package scanners and related inventory / equipment to ensure continuous operation.
Enter billing and shipping data and reconciles Chain of Signature (COS) documents.
Prepare, collect, track, and store courier documentation
Collect, track, and store courier documentation in the Red Bin to ensure document quality and completeness
Prepare the Red bin to be sent to the Hub in the evening
Complete administrative functions
Track 407 transponder usage logs to ensure all transponders are returned
Prepare reports for managers to ensure accuracy
Test and maintain an inventory of replacement batteries for handheld package scanners Replace consumed batteries
Send malfunctioning scanners for repair to external repair vendor.
Answer emails and resolve document completion issues with Lead Hand, managers, and scanner repair vendors
3 months experience working with computers / technology (e.g., word processors, document management systems, scanners, etc.)
3 months experience troubleshooting for scanners and printers
Operations Procedures
Document Management
Computer Operations Standards and Procedures
Language Requirement: Proficiency in English is required for this position due to the frequent communications that must be conducted in English with various stakeholders. This requirement is justified by the nature of the responsibilities and operational needs.
Posting Number: 70183
Purolator is an equal opportunity employer committed to diversity and inclusion. We welcome all qualified applicants and provide accommodations during the recruitment process upon request.
Purolator complies with Canadian law in all recruitment practices. During pre-screening, we may use an Artificial Intelligence (AI) tool, supported by human oversight, to efficiently manage tasks such as resume screening and candidate matching, enabling our team to connect with qualified candidates faster.
Personal information is used solely for recruitment and managed in accordance with privacy legislation. For AI-related inquiries only, contact TalentCOE@purolator.com. To apply, visit our Careers Page.
We recognize that employees and their families are essential to our success. We strive to provide a safe, healthy, and supportive workplace, ensuring the right people have the tools they need to thrive.
Every day at Purolator is an opportunity to connect with colleagues, customers, and communities to make a positive impact. Learn more about our values at www.purolator.com.
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