Accurately and efficiently perform assigned tasks ensuring adherence to all company, departmental and client policies, procedures, federal & state regulations, contractual compliance, and other requirements/standards.
Achieve or exceed quality and productivity expectations and other assigned goals/objectives.
Obtain and maintain any client clearances for system/record access as may be required for position based upon client and work assignments.
Complete assigned training on time and with acceptable scores. Demonstrate understanding of training materials and applies knowledge in appropriate situations.
Complete other tasks and duties as assigned to meet business needs.
What You Bring
Some experience working in a customer service or clerical job is required. One (1) year or more of related office clerical support experience is preferred.
High school diploma or equivalent is required and proof of such will be sought prior to hire.
Ability to perform basic tasks in Microsoft Excel and Word programs with occasional assistance
Basic use of general office equipment and easily adapts to new office equipment and tools.
Basic problem-solving skills and good communication, both written and oral, skills.
Ability to quickly learn internal and client applications easily.
Fast and accurate typing and 10-key skills
Basic math skills to calculate numbers and percentages
Demonstrated timely follow-up skills, ability to multi-task and prioritize workload.
Very detailed oriented and highly organized
Ability to prioritize daily workloads and meet daily deadlines
Able to work efficiently independently and collaboratively promoting a positive team environment
Strong customer service skills
Must be responsible, dependable, and reliable
What We Offer
Top Medical/Dental/Vision offerings
FSA/HSA
Tuition reimbursement
Competitive salary, 401(k) with company match
Additional health and wellness benefits and perks
Flexible and trusting environment where you’ll feel empowered to do your best work
The compensation for this position is based on an array of factors unique to each candidate: Such as years and depth of experience, set skills, certifications, etc.
Pay range: $19.14
Equal Employment Opportunity at Machinify
We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. Machinify is an employment at will employer. We participate in E-Verify as required by applicable law. In accordance with applicable state laws, we do not inquire about salary history during the recruitment process. If you require a reasonable accommodation to complete any part of the application or recruitment process, please let our recruiters know. See our Candidate Privacy Notice at: https://www.machinify.com/candidate-privacy-notice/
