We’re seeking a Workplace Supervisor to lead our team at the PSA location in London. This role ensures a safe, clean, and productive environment by managing the Workplace team and facilities contractors at this location. Responsibilities include overseeing and developing the Workplace operations team and vendor portfolio, resolving internal and external issues, and partnering with business leaders to support growth and culture.
You’ll report to the Manager, Workplace located in Frankfurt, Germany.
What You’ll Do
Develop and own Workplace and Facilities operations for the PSA location in London
Lead the development of the local Workplace team, both contract and full time hires, include hiring, training, coaching and career development
Coordinate and schedule the work of the custodial team, developing team schedules and SOPs to get the job done
Own Workplace vendor management and administrative responsibilities for the sites - processing contracts, onboarding vendors, coordinating insurance, and managing vendor relationships & performance
Develop and own a holistic preventative maintenance program for the site, ensuring reliable operability and a best-in-class facility for our staff and clients
Oversee and streamline administrative functions at the sites including: mail, food and beverage program, copiers, office supplies, and employee services
Serve as the key point of contact for candidates, colleagues, and visitors onsite
Contribute to projects to improve facility and employee health & safety
Oversee and manage facilities equipment vendors for operational environments.
Liaise between Workplace and other departments, collaborating with Operations and business leadership on relevant issues
Manage internal customer tickets and requests through the ticketing platform, ensuring timely response and resolution
Who You Are
5+ years of management experience, including 3+ years in Corporate Workplace or Facilities and 1+ year in Operations preferred.
Bachelor's degree in related field or equivalent work experience.
Strong verbal and written communication skills; able to understand and relay company policies/procedures.
Influential leader with the ability to inspire/motivate, drive change, and build strong relationships across the organization.
Dependable, personable team player with excellent collaboration skills.
Strong team management and planning/organizational skills; adaptable and capable of developing/executing realistic action plans in a dynamic environment.
Preferred ability to use Google Docs, Google Sheets, Slack, etc.
Pay Transparency Statement: The salary for this position is £44,818.77 - £60,637.16. Actual compensation on this range varies based on a variety of non-discriminatory factors, including location, job level, experience, and skill set.
Collectors is an equal opportunities employer. We welcome applications from all suitably qualified candidates regardless of age, disability, gender reassignment, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
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