Strategic SDRs are responsible for partnering with their Client Executives to develop a territory strategy for discovering, nurturing and qualifying pipeline, and converting those leads to Sales qualified opportunities and revenue. Strategic SDRs are also responsible for working with their Sales and Solution Consultant teams to actively support and progress opportunities through the sales pipeline funnel.
Their prospecting activity is split between outbound, strategic sales driven prospecting, and following up inbound leads generated from prospect and Client engagement activated by Global campaigns and Regional Field Marketing. Success in this position is measured by qualified pipeline creation, pipeline acceleration and revenue, with activity based metrics in place to achieve this outcome.
What The Role Offers
Outbound prospecting
This role supports outbound activity including cold calling, emailing and social outreach into target accounts
Works alongside Client Executives and Solution Sales Executives to engage prospective Clients and introduce OpenText solutions
Inbound lead development
Responsible for following up and qualifying inbound leads generated through campaigns and marketing activity
Builds understanding of Client needs and passes qualified opportunities to Client Executives or Solution Sales Executive
Opportunity progression
Supports early stage opportunities in partnership with Client Executives, Solution Sales Executives and Solution Consultants
Maintains engagement with prospects and helps move opportunities through initial stages
Prospecting activity
Builds Client relationships through consistent outreach activity across phone, email and social channels
Identifies contacts and maintains accurate data using Salesforce and research tools
All lead generation activity and progress is tracked and managed within Salesforce and Outreach using approved tools and processes. SDRs provide regular updates on activity and pipeline contribution.
Leads are qualified using defined criteria and aligned prospecting processes.
What You Need to Succeed
Ability to achieve activity and performance targets
Strong communication skills with the ability to engage and build rapport with prospects
Ability to work independently and as part of a team
Positive, proactive approach to prospecting and learning
Ability to adapt in a fast paced environment
Good organisational and time management skills
Goal oriented mindset with attention to detail
Willingness to learn and develop within a sales environment
Experience with CRM tools such as Salesforce is beneficial but not essential
OpenText's commitment to diversity and inclusion surpasses legal requirements, evident in our Equal Employment Opportunity Statement of Policy which promotes a respectful and empowering environment for employees of all backgrounds, culture, national origin, race, color, gender, gender identification, sexual orientation, family status, age, veteran status, disability, religion, or other basis protected by applicable laws.
If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please contact us at hr@opentext.com. Our proactive approach fosters collaboration, innovation, and personal growth, enriching OpenText's vibrant workplace.
Compensation: At OpenText, we offer a thoughtfully designed benefits package that supports your physical, emotional, and financial wellbeing. A summary of those benefits can be found on our Why Join Us page. As you move through the hiring process, we’re happy to provide more details about our compensation programs, including variable and commission compensation opportunities for eligible roles, vacation entitlement, and paid time off.
Salary Range: $46,880 - $70,320; Depending on the candidate’s education, experience, skills, geographical location, and alignment with internal equity and external market, actual salary may vary and be higher or lower than the range posted.
AI Usage Disclosure: As part of our commitment to transparency, we use artificial intelligence (AI) tools to assist in various stages of our recruitment process, including resume screening, candidate matching, interview scheduling, and communications. These tools are designed to improve efficiency, reduce bias, and enhance candidate experience. All decisions regarding hiring are made by qualified human professionals, and we continuously monitor our AI systems to ensure fairness and compliance with applicable regulations.
