Design, implement, and iterate on prompt frameworks that guide AI-generated product content and messaging.
Define content quality standards and build evaluation systems, datasets, and reviewer guidance that combine human judgment with automated assessments.
Shape tools and workflows for generating, reviewing, and improving content across experiments and product experiences.
Analyze model outputs and evaluation results to diagnose problems and improve content systems as models, products, and user needs evolve.
Partner with product, engineering, design, research, and data science to connect content quality with user understanding, trust, engagement, and retention.
Document reusable approaches and coach other Content Designers in developing prompts, defining evaluation criteria, and interpreting results.
You might thrive in this role if you
Bring 5+ years of experience in content design, content engineering, or a related discipline, with a track record of delivering work across complex product areas.
Have hands-on experience developing prompts for shipped generative AI experiences and understand model capabilities, limitations, and failure patterns.
Have designed and implemented content evaluation frameworks—and validated how reliably they assess quality.
Have hands-on experience using code and APIs to build repeatable generation and evaluation workflows, and can partner with Engineering to integrate them into production.
Bring strong writing, editorial judgment, and content strategy skills that you can apply across product experiences.
Can turn qualitative and quantitative evidence into clear recommendations and demonstrate how your work improved content quality, team effectiveness, or product outcomes.
Collaborate effectively across technical and nontechnical teams, bringing structure and clarity to ambiguous problems and evolving requirements.
About OpenAI
OpenAI is an AI research and deployment company dedicated to ensuring that general-purpose artificial intelligence benefits all of humanity. We push the boundaries of the capabilities of AI systems and seek to safely deploy them to the world through our products. AI is an extremely powerful tool that must be created with safety and human needs at its core, and to achieve our mission, we must encompass and value the many different perspectives, voices, and experiences that form the full spectrum of humanity.
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At OpenAI, we believe artificial intelligence has the potential to help people solve immense global challenges, and we want the upside of AI to be widely shared. Join us in shaping the future of technology.
