Apply technical expertise to maintain and optimize infrastructure services performance, using automation and monitoring of key metrics to resolve issues, while supporting the adoption of automated processes for effective operational management.
Recommend and implement improvements to processes and tools, and plan and implement infrastructure maintenance and updates.
Monitor and assess the capacity of infrastructure service components, address shortfalls proactively, and apply demand management techniques to balance resource utilization and service levels.
Engage in capacity modelling and forecasting, providing data-driven input and recommendations, and supporting the design of service component capacity.
Conduct infrastructure platform cost-benefit analyses, support stakeholder collaboration in the cost management process, and collect the information needed for investment appraisals.
Contribute to actionable insights for infrastructure platform decision-making, and to the creation of reports, technology roadmaps, and the sharing of knowledge.
Support monitoring of the external environment and assessment of infrastructure platforms and related emerging technologies.
WHAT YOU BRING TO THE GAME
Education & Experience
Bachelor’s degree in Computer Science, Engineering, Information Technology, or equivalent combination of education and professional experience.
3–7 years of relevant experience leading the design, delivery, operation, and improvement of secure, scalable infrastructure services.
Technical leadership and hands-on engineering expertise across one or several infrastructure domains, accountable for secure, scalable services from design through operation, and contributing to infrastructure planning and standards.
Expertise in two or more of the following: hypervisor technologies (VMware, OpenShift and others), infrastructure platforms across on-prem and cloud environments (Azure, AWS, GCP), operating systems (Windows, Linux and others), automation concepts (IaC, scripting and orchestration), monitoring tools (Azure Monitor, Prometheus and others), and ITIL-based operational processes.
Working knowledge of networking infrastructure (routing, switching, firewalls and network security, and cloud networking) as they relate to infrastructure design, integration, and troubleshooting.
Autonomous expert judgment under broad direction, providing technical guidance and mentoring while ensuring technical quality and service reliability.
Experience leading automation, continuous improvement, platform optimization, capacity & lifecycle planning, and technology adoption aligned with business and technical requirements.
Expert escalation leadership for complex infrastructure issues, driving root cause analysis, risk mitigation, and lasting fixes with architecture, security, and operations teams.
Relevant Skills
Infrastructure architecture and design
Infrastructure operations
Systems integration, builds, and administration
Infrastructure planning and capacity management
BENEFITS OF JOINING THE WINNING TEAM
Group Benefits Plan: Comprehensive, employer-paid group benefits coverage.
Variable Pay Program: Participation in a performance-based incentive plan that recognizes organizational and individual achievements.
Public Service Pension Plan: Participation in a highly desirable defined benefit pension plan.
Paid Time-Off: Competitive paid time-off provisions to support work-life balance and well-being.
Growth Focus: Become your best self with comprehensive support for your professional development.
Equity, diversity, and inclusion: Core to OLG’s culture, empowering employees to bring their authentic selves and make a meaningful impact across Ontario.
To learn more about our organization and other opportunities visit our career site.
We look forward to hearing from you, interested applicants please apply online by November 25, 2026.
Please Note: Unless otherwise specified, all positions are required to work fully onsite.
OLG is an equal opportunity employer. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at careers@olg.ca if you require accommodation at any time throughout the hire process.
We welcome applicants from all backgrounds and experiences. If you bring relevant skills and a willingness to learn, we encourage you to apply—even if you don’t meet every listed qualification. We sincerely appreciate your interest; while we are unable to contact everyone, those selected for the next steps will be notified.
We thank you for your interest in this opportunity; however only those individuals selected for an interview will be contacted.
Personal information is collected by the Ontario Lottery & Gaming Corporation (OLG) and/or its third party service provider(s) under the authority of the Ontario Lottery and Gaming Corporation Act, 1999, SO 1999, c 12, Sch L and the Employment Standards Act, 2000, S.O. 2000, c. 41 (as amended) and will be used for the purpose of determining qualifications for employment with OLG and for recruitment modernization initiatives. The information will be managed in accordance with all applicable laws, OLG’s Protection of Privacy Policy (the Policy) and related policies and procedures. For any questions about this collection, please contact careers@olg.ca, 800-70 Foster Drive, Sault Ste. Marie, ON, P6A 6V2.
