What makes this role unique: You are Customer Zero. Because we build identity and device management products, you will work directly with Okta’s own Product and Engineering teams to validate new capabilities across platforms, surface real-world feedback, and help shape the roadmap for tools used by millions of people globally.
This role reports to the Senior Manager of Client Platform Engineering.
What You’ll Be Doing
Apple Fleet Management: Own the global macOS and iOS fleet using Jamf Pro, overseeing enrollment, configuration profiles, and application deployment.
Cross-Platform Support: Contribute to the management and security of Windows (via Intune/Autopilot) and Linux endpoints as the program evolves, ensuring a consistent security posture across all OS types.
Tooling & Evolution: Administer open-source tools (Munki, Santa) and lead evaluations of emerging platforms like FleetDM to enhance cross-platform fleet visibility.
Security & Compliance: Ensure endpoints meet NIST, CIS, and STIG standards. Partner with Security teams to respond to vulnerabilities across the entire fleet.
Engineering & Infrastructure as Code (IaC): Apply an IaC mindset to device management using code-based workflows (e.g., Terraform, Ansible, or Jamf API). Build and maintain CI/CD pipelines to ensure repeatable, scalable, and automated deployments regardless of the OS.
Technical Direction: Set the architecture and technical direction for a domain, such as Apple platform, endpoint security tooling or devices-as-code, and write design or docs that formalize it.
Customer Zero Advocacy: Act as a primary feedback loop for Okta’s internal product teams. Test new features in production and influence the product roadmap based on operational data.
Operational Excellence: Provide Tier 3 escalation support for global IT teams and participate in an on-call rotation.
What You’ll Bring
Core Experience: 8+ years in endpoint engineering with a focus on Apple platforms at enterprise scale.
Technical Versatility: A strong understanding of Windows and Linux operating systems; you aren't just a "Mac person", you understand how to apply engineering principles to any OS.
MDM Mastery: Deep expertise in managing endpoints at scale via MDM, such as Jamf Pro. Familiarity with Microsoft Intune, FleetDM or other cross-platform MDM/UEM solutions is a significant plus.
Scripting: Proficiency in Bash, Python, Go, or Swift (PowerShell experience is a bonus).
Tooling: Experience with Git, GitHub Actions, Terraform, or similar CI/CD frameworks.
Security: Understanding of ADE/DEP, MDM/DDM protocols, and platform-specific hardening (e.g., BitLocker, FileVault, LUKS).
Identity Knowledge: Familiarity with SAML and OIDC and how they integrate with endpoint authentication.
Additional requirements
This position requires the ability to access federal environments and/or have access to protected federal data. As a condition of employment for this position, the successful candidate must be able to submit documentation establishing U.S. Person status (e.g. a U.S. Citizen, National, Lawful Permanent Resident, Refugee, or Asylee. 22 CFR 120.15) upon hire.
Extra Credit
Hands-on experience with FleetDM or osquery for multi-OS visibility.
Experience with Autopkg pipelines or AWS Lambda for endpoint automation.
Background in Federal compliance (FedRAMP).
Relevant certifications (Apple, Okta, Microsoft, AWS, Jamf).
Location & Work Style
This is a hybrid role. Candidates must be located near an Okta office. In the San Francisco Bay Area, employees are expected to be in-office a minimum of 2 days per week.
#P2763
Below is the annual base salary range for candidates located in San Francisco Bay Area. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location. In addition, Okta offers equity (where applicable), bonus, and benefits, including health, dental and vision insurance, 401(k), flexible spending account, and paid leave (including PTO and parental leave) in accordance with our applicable plans and policies. To learn more about our Total Rewards program please visit: https://rewards.okta.com/us.
The annual base salary range for this position for candidates located in the San Francisco Bay area is between:
$194,000—$267,000 USD
The Okta Experience
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