Make platform health actionable. Establish trustworthy device populations, data freshness, enrollment and agent health, and owned remediation workflows.
Protect service continuity. Use representative pilots, acceptance gates, employee-impact checks, and clear pause and recovery decisions.
Strengthen team capability. Create reusable patterns, documentation, and shared support coverage through pairing, mentoring, and operational handoffs.
Improve efficiency and cost. Reduce recurring manual work and recommend tooling consolidation where evidence supports it.
Requirements
Significant hands-on experience engineering enterprise endpoint platforms, including deep expertise in at least one of Windows, macOS, or Linux and experience working across OS boundaries.
Personal ownership of a multi-phase platform migration or comparable change, including discovery, pilots, rollout, recovery, and operational handover.
Strong practical programming or scripting skills, such as Python, Go, PowerShell, or shell, with production automation and API integration experience.
Demonstrated use of Git, code review, automated checks, and controlled deployment for configuration or infrastructure changes.
Ability to diagnose enrollment, agent, policy, identity, networking, and integration failures and distinguish missing data from healthy devices.
Experience establishing monitoring, failure handling, least-privilege access, secrets management, and maintainable operational workflows.
Ability to independently define priorities, align cross-functional stakeholders, communicate trade-offs, and mentor engineers.
Clear written and verbal communication and effective asynchronous collaboration across regions.
Preferred Qualifications
Production experience with FleetDM configuration, policies, queries, APIs, agent operations, or deployment automation.
Practical osquery and SQL experience, including query validation, performance considerations, targeting, and stale or missing results.
Migration or coexistence experience involving Intune, Jamf, or comparable endpoint-management platforms.
Experience integrating endpoint platforms with identity, security, inventory, or ITSM services.
Experience supporting developer-heavy, distributed environments.
Demonstrated improvements in platform operating effort, tool consolidation, or lifecycle cost.
Durable Skills
AI fluency means using these tools to amplify human judgment, not replace it. We believe people with these skills will thrive as work and technology continue to evolve:
Awareness: Understand yourself and others.
Judgment: Evaluate information and make decisions in complex situations.
Adaptability: Learn, adjust, and stay effective through change.
Connection: Communicate, collaborate, and build trust.
To learn more about why these skills matter and what the data shows about thriving through change, read this blog post from our Chief People Officer, Melanie Rosenwasser.
Compensation
US Zone 1
This role is not available in Zone 1
US Zone 2
$159,100—$215,300 USD
US Zone 3
$141,400—$191,400 USD
