Assist with gathering documentation and supporting materials used during software licensing reviews and audit preparation activities.
Work with IT, Procurement, Finance, and business stakeholders to validate and organize software asset information.
Document procedures, lessons learned, and process improvement opportunities
Under the guidance of the SAM team, complete a defined software asset data-quality, reporting, or process-improvement project and summarize the findings, recommendations, and measurable results for stakeholder review.
Participate in training and professional development while gaining exposure to software licensing, vendor management, IT governance, audit readiness, and technology cost management practices within a global enterprise environment.
Prepare and deliver a concise end-of-internship presentation summarizing completed work, key findings, skills developed, and recommendations for future action.
Essential Functions
Ability to stay organized and manage multiple concurrent assignments.
Ability to analyze data and determine where there are opportunities for improvement.
Ability to track deadlines, complete assigned work on schedule, and communicate potential delays promptly.
Ability to work with other teams and departments to support issue resolution and escalate matters when appropriate.
Supervisory Responsibilities
This position has no supervisory responsibilities.
Reporting Relationship
This role reports directly to the Sr. Manager, Office of the CITO.
REQUIRED
Currently enrolled in a bachelor’s program in Information Technology, Business, Finance, Data Analytics, Engineering, or a related field.
Minimum GPA of 3.0
Strong analytical and organizational skills with attention to detail.
Proficiency in Microsoft Excel and willingness to learn new systems.
Effective communication skills and ability to collaborate across teams.
Ability to maintain confidentiality and handle sensitive contract and licensing information.
DESIRED
Familiarity with ServiceNow or another IT service management or asset management platform.
Interest in software licensing, contracts, and IT asset management.
Interest in technology governance, IT operations, software licensing, or asset management.
Familiarity with data reporting or visualization tools such as Power BI.
Understanding of basic procurement or purchase-order processes.
Experience reviewing and organizing records or datasets.
Interest in software usage analysis and cost optimization.
ITIL, IT asset management, or software asset management coursework.
Knowledge, Skills, Abilities, and Other Characteristics
Exceptional attention to detail and organizational skills.
Excellent written and verbal communication skills.
Curiosity and persistence in investigating data discrepancies.
Ability to share progress, findings, and questions clearly with the team
Working Conditions
This position is considered Hybrid/Office work which is characterized as follows.
Almost exclusively indoors during the day and occasionally at night
Occasional exposure to airborne dust in the work place
Work surface is stable (flat)
Working from home some days and from the office on others, as agreed with the Office of the CITO.
Physical Activity/Requirements
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is considered LIGHT work.
OCCASIONAL
FREQUENT
CONSTANT
Lift up to 20 pounds
Climbing, stooping, kneeling, squatting, and reaching
Lift up to 10 pounds
Standing
Repetitive movements of arms and hands
Sit with back supported
