2.Job Responsibilities
Development & Customization
- o Their expertise will be crucial in ensuring compliance with software licensing agreements and optimizing our software licensing strategies.
- o Identify and resolve discrepancies in software asset records.
- o Configure and customize SAM modules on the ServiceNow platform to meet business requirements.
- o Develop workflows, dashboards, and reports to optimize software asset management processes.
- o Implement integrations with other IT systems to streamline software asset management.
- Process Improvement:
- o Govern and Manage software asset management processes, including analytics of contracts, usage, and deployment data.
- o Collaborate with stakeholders to gather requirements and design solutions for SAM processes.
- o Identify areas for process improvement within software asset management and recommend enhancements.
- o Ensure alignment of SAM processes with industry best practices and compliance standards.
- Documentation & Reporting:
- o Create and maintain documentation for SAM processes, customizations, and configurations.
- o Generate regular reports on software usage, license compliance, and cost savings.
- o Lead external vendor audit defense engagement, devising strategy and communicating with stakeholders.
- Collaboration:
- o Work closely with IT, procurement, and legal teams to ensure accurate and compliant software license management.
- o Responsible for maintaining awareness of relevant technical and product trends through self-learning, training classes, and job shadowing.
- o Collaborate with ServiceNow administrators and developers to integrate SAM with other ITSM modules.
3.Primary skill set
- Individuals need to possess a strong background in information technology, combined with expertise in asset management principles and practices.
- A bachelor’s degree in a relevant field such as information technology, computer science, or business administration is often a minimum requirement.
- Solid technical knowledge and understanding of various IT assets, software licensing models, and industry best practices are essential.
- Strong analytical and problem-solving skills, as well as attention to detail, are necessary for accurately managing and reconciling complex asset inventories.
- Effective communication and interpersonal skills are also crucial, as IT Asset Managers often collaborate with cross-functional teams, vendors, and stakeholders to achieve organizational goals.
4.Certification
Additionally, certifications such as Certified IT Asset Manager (CITAM) or Certified Software Asset Manager (CSAM) can demonstrate a candidate’s knowledge and commitment to the field.
5.Soft skill sets
Strong Communication and presentation Skills
Job Group Capability
Procurement
Job Group
Managed Service Provider (MSP) Vendor Management
Job Role Description
Responsible for supporting oversight and serving as a point of contact for assigned vendors, while assisting in building and maintaining relationships with internal customers, procurement, and vendors to support business benefits and minimize value leakage. Supports the monitoring of contractual obligations and contributes to maintaining value, efficiency, and operational integrity in vendor relationships. This role involves applying established vendor segmentation criteria, tracking vendor performance, coordinating with stakeholders, and supporting alignment of vendor capabilities with business strategy and compliance requirements. Additionally, the role contributes to continuous improvement activities and supports decision making through accurate information and reporting.
Job Role Responsibilities
Vendor Segmentation: Assist in segmenting vendors based on the Strategic Relationship Management model Vendor Stewardship: Scale vendor stewardship requirements based on determined segmentation Stakeholder Engagement: Facilitate regular meetings to manage vendors across the four pillars: Contract, Risk, Performance, and Relationship. Partner with Procurement Contract Management to manage overall vendor enabling agreements and with IT to align vendor products / services with company technology direction Market Knowledge: Understand how the supplier fits into the market space and service offering Process Maintenance & Compliance: Understand and support basic procurement processes, including payables, contract terms, and associated functions (e.g. Treasury, Controllers, Safety Security Health and Environmental, Data Privacy). Understand controls requirements and act as an interface between vendors and auditing entities (e.g. system and organization controls audit) Monitor Data & Performance: Monitor vendor performance, maintain reporting, and share information with stakeholders
Functional Skills
Opportunity & Market Identification
Negotiation
End-to-End Source to Pay Lifecycle Expertise & Innovation
Alternate Location
Nothing herein is intended to override the corporate separateness of local entities. Working relationships discussed herein do not necessarily represent a reporting connection, but may reflect a functional guidance, stewardship, or service relationship.
Exxon Mobil Corporation has numerous affiliates, many with names that include ExxonMobil, Exxon, Esso and Mobil. For convenience and simplicity, those terms and terms like corporation, company, our, we and its are sometimes used as abbreviated references to specific affiliates or affiliate groups. Abbreviated references describing global or regional operational organizations and global or regional business lines are also sometimes used for convenience and simplicity. Similarly, ExxonMobil has business relationships with thousands of customers, suppliers, governments, and others. For convenience and simplicity, words like venture, joint venture, partnership, co-venturer, and partner are used to indicate business relationships involving common activities and interests, and those words may not indicate precise legal relationships.
