Responsibilities
Own onboarding and data health for our strategic and high-value clients, including ongoing enhancements to their data quality and overall tech stack integration
Align with pre-sales teams and consult with prospects/clients to define business goals and metrics to guide data architecture and project outcomes
Engage with customers’ engineering, product management, and marketing teams to handle technical onboarding, optimize Mixpanel deployments, and improve data trust
Deliver a variety of technical services ranging from data architecture consultations to adoption and change management best practices
Leverage modern data architecture expertise to create scalable data governance practices and data trust for our customers, including data optimization and re-implementation projects
Successfully execute on deliverables whilst balancing project timelines, scope creep, and unanticipated issues
Collaborate with our technical and solutions partners as needed on data optimization and onboarding projects
Be a technical sponsor for internal engagements with product and engineering teams to prioritize product and systems tasks from clients
Build AI automations to help customers manage their data at scale
Consult with customers on integrating their agentic workflows with Mixpanel data.
We're Looking For Someone Who Is
Comfortable with data querying, modeling, and transforming in at least one core tool, including SQL / dbt / Python / Business Intelligence tools / Product Analytics tools, etc.
Familiar with databases and cloud data warehouses like Google Cloud, Amazon Redshift, Microsoft Azure, etc.
Familiar with product analytics implementation methods like SDKs, Customer Data Platforms (CDPs), Event Streaming, Reverse ETL, etc.
Familiar with analytics best practices across business segments and verticals
Can manage complex projects with assorted client stakeholders, working across teams and departments to execute real change while managing scope and timelines
Has embedded AI into their workflows and is familiar with using MCP servers, building new skills, setting context, and can credibly consult with our customers about their AI/data strategy
Has experience in customer success, client-facing professional services, consulting, or technical project management role
Excellent written, analytical, and communication skills
Strong process and/or project delivery discipline
Eager to learn new technologies and adapt to evolving customer needs
#LI-Hybrid
Benefits and Perks
Comprehensive Medical, Vision, and Dental Care
Mental Wellness Benefit
Generous Vacation Policy & Additional Company Holidays
Enhanced Parental Leave
Volunteer Time Off
Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break
please note that benefits and perks for contract positions will vary*
Culture Values
Make Bold Bets: We choose courageous action over comfortable progress.
Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes.
One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone.
Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations.
Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star.
Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible.
Why choose Mixpanel?
We’re a leader in analytics with over 29,000 customers and $277M invested from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions.
Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.
