OS, Automation & Mid-Level DevOps: Administer Linux environments (kernel tuning, security hardening); apply Terraform/CloudFormation/Ansible for Infrastructure as Code (IaC) basics, shell scripting for operational tasks, and CI/CD pipelines (Jenkins/Git) without advanced DevOps leadership.
Operations Leadership: Mentor L1/L2 engineers on AWS best practices and troubleshooting; lead incident response for critical production issues; document runbooks, Standard Operating Procedures (SOPs), and Architectural Decision Records (ADRs).
Required Skills & Experience
Mastery of AWS core services including EC2, RDS/Aurora, VPC/Transit Gateway, S3, CloudWatch, ELB, and Auto Scaling Groups for production-scale operations.
7–10+ years in L3 cloud support/escalations, with proven expertise in root cause analysis (RCA), incident resolution, and high-availability engineering.
Advanced Linux administration (kernel tuning, security hardening, performance profiling) and shell scripting (Bash/Python) for troubleshooting and automation.
Strong networking knowledge (subnets, route tables, Site-to-Site VPN, Direct Connect, NACLs, security groups) with focus on secure VPC architectures.
Mid-level DevOps proficiency: IaC using Terraform/CloudFormation/Ansible basics, CI/CD pipelines (Jenkins/Git), and introductory Docker for deployment support.
Cloud security implementation via IAM/KMS policies, GuardDuty, and compliance (SOC2/GDPR), plus cost optimization (Savings Plans, FinOps tools).
Excellent problem-solving, communication, and ITSM experience (ServiceNow/JIRA) for SLAs, mentoring L2 teams, and stakeholder reporting.
Expert-level AWS services: EC2, EKS, RDS, VPC, Lambda, CloudWatch, IAM.
Networking expertise: VPC peering, TGW, Direct Connect, Route 53.
AWS Certification (MANDATORY): Solutions Architect Professional OR DevOps Engineer Professional.
Preferred Skills
Kubernetes/EKS operations experience.
Serverless architecture (Lambda, API Gateway, Step Functions).
Grafana/Prometheus dashboarding.
FinOps/Cost optimization expertise.