Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Work closely with cross organizational teams, including analysis of the opportunity pipeline to develop leading indicators that predict business opportunities and expansion challenges with accuracy. Act as a capacity ‘Account Manager’ for all regional capacity opportunities and challenges
Become a trusted advisor to regional leadership teams for infrastructure planning, execution, and resolution of capacity-related issues
Synthesize key feedback from customers, partners, and field to HQ with the goal of identifying sales blockers and best practice process improvements to enhance worldwide selling capability and efficiency
Develop regular RoB customer engagements for Microsoft’s Strategic Customers and Partners
Communicate progress, isolate key challenges and opportunities, and accelerate decision making
Assist with Resiliency architecture and long term planning strategy around capacity
Qualifications
Required/minimum qualifications
Bachelor's Degree AND 2+ years experience in engineering, product/technical program management, data analysis, or product development OR equivalent experience.
1+ year(s) of experience managing cross-functional and/or cross-team projects.
Additional or preferred qualifications
Bachelor's Degree AND 5+ years experience engineering, product/technical program management, data analysis, or product development OR equivalent experience.
4+ years of experience managing cross-functional and/or cross-team projects.
1+ year(s) of experience reading and/or writing code (e.g., sample documentation, product demos).
- Highly developed quantitative and analytical skills; understand business metrics, financial modeling, and demonstrate proficiency with financial calculations required for capacity planning
- Proven track record with outstanding organizational and interpersonal skills demonstrated by cross-group delivery, especially between sales, operations, engineering, and business groups
- Strong problem solving, judgment, decision making and strategic capabilities, complemented with innate curiosity to understand underlying details and a bias for action in solving complex problems
- Functional knowledge of Microsoft technology, cloud computing, connectivity and supporting business models and experience or exposure with integrated business planning processes
- Excellent communicator (written and verbal) with demonstrated customer, partner, and field empathy and ability to create and deliver executive-friendly presentations
- Self-motivating and able to work across business groups in isolation, think critically, and act decisively in ambiguous situations
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
