As a Digital Cloud Solution Architect (DCSA), you will become part of the next generation of technical sales leaders at Microsoft. With the aid of best-in-class sales processes, techniques, and technologies, you will be empowered to shape customer relationships for a strategic set of Microsoft's customers. These customers are adopting industry-leading products and services for their businesses, education or government systems. You will serve as the central point of contact for the customer across engagements helping to drive Microsoft's existing cloud & enterprise consumption through developing and managing customer relationships. This role is flexible in that you can work up to 50% from home. Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
You will lead, drive, and manage engagements for repeatable achievement of revenue and consumption targets.
You will leverage best practices to guide customer strategy and future growth to expand the use of Azure by cultivating customer affinity with Microsoft programs/solutions that drive impact for the customer and establishing Microsoft as a leader. Provide feedback to Microsoft on customer development needs, customer blockers, or mitigation strategies.
You will conduct analyses into what customers are using versus needs. Drive greater consumption (cloud and support) with customers based on analysis of both usage and needs. Leverages insights to provide guidance and recommendations to customers that expands, retains, and/or optimizes the customer’s Azure consumption.
You will apply technical knowledge and customer insights to create a modernized roadmap. Architect solutions to meet business and IT needs, ensuring technical viability of new projects and successful deployments, while orchestrating key resources and infusing key Infrastructure technologies
You will run Architectural Design Session(s) to build plans for implementing solutions which align to customer business goals and technical environments.
You will collaborate and orchestrate with other Digital Cloud Solution Architects and the Microsoft ecosystem to ensure properly deployed cloud solutions on Azure.
Through close engagement with the customers the DCSA will work to meet or exceed monthly, quarterly, and annual team targets and accurately manage their customer progress in CRM to forecast, assess risk, and identify exceptional performance plans in weekly deal and pipeline reviews with their manager.
Qualifications
Mandatory QUALIFICATIONS
5+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales
OR Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 4+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales
OR Relevant certifications from Microsoft or competitive platforms AND 3+ years experience in technical architect, technical consulting, design and implementation, and/or technical sales
Fluency in English and Mandarin, both written and verbal, required to effectively communicate across global teams and produce high-quality documentations
PREFERRED QUALIFICATIONS
Bachelor’s degree in computer science, Information Technology, Engineering, or related field AND 8+ years experience in technical architect, consulting, design and implementation, and/or sales.
4+ years’ experience with cloud-based solution designs, migrations and management of technology
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
