Build trusted relationships with customers and senior stakeholders, guiding technology decisions aligned to business outcomes
Coach the team to diagnose complex challenges, challenge assumptions and deliver innovative, outcome-focused solutions
Drive a customer-centric culture, ensuring deep understanding of customer needs and long-term priorities
Ensure technical excellence and consistency across engagements through best practice, orchestration and strong execution
Champion AI readiness and innovation, positioning Microsoft as a strategic thought partner
Act as a key technical leader in market, bringing industry insight and thought leadership to customers and internal teams
Operate with executive maturity, navigating ambiguity and driving outcomes in high-pressure environments
Qualifications
Minimum qualifications
Proven experience leading technical or solution engineering teams, or operating as a senior individual contributor with demonstrated experience coaching others, leading through influence and driving outcomes across complex customer engagements.
Strong background in business applications (CRM, ERP, Contact Centre, or automation platforms)
Experience engaging and influencing senior stakeholders, including C-suite
Demonstrated ability to drive customer-focused solutions and measurable business outcomes
Experience operating in enterprise customer environments
Preferred qualifications
Experience with Power Platform or low-code automation technologies
Background in pre-sales, solution consulting or technical sales leadership
Exposure to public sector (government, healthcare) environments
Strong storytelling and executive communication skills
Ability to balance hands-on technical engagement with strategic leadership
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
