Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.
Responsibilities
Lead Customer Success & Business Growth: Direct teams in delivering secure, resilient, AI-enabled solutions that help complex customers achieve business outcomes, accelerate adoption and consumption, manage risks, remove blockers, and identify opportunities to expand Microsoft services, usage, and revenue.
Develop Trusted Customer & Executive Relationships: Coach teams to act as strategic advisors to customers and executives, translate business challenges into Microsoft solutions, drive customer satisfaction and transformation, and influence decision-making through strong relationships with technical and business leaders, including CIOs and CISOs.
Drive Team Performance & Partner Ecosystem Impact: Lead and empower teams through coaching, accountability, and professional development while orchestrating collaboration across Microsoft, partners, and customers to support strategic opportunities, technical pre-sales activities, and long-term business growth.
Provide Technical Leadership & Industry Influence: Build team capabilities through mentoring and readiness programs, drive innovation and intellectual property development, influence frameworks and methodologies, and promote Microsoft solutions through thought leadership, industry engagement, and scalable best practices.
Qualifications
Required Qualifications
Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, Liberal Arts, or related field
8+ years experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting
o OR equivalent experience
3+ years people management experience, including managing consultant practice managers, technical sales managers, and/or technical architect managers
Ability to read, speak and write fluent English
This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.
Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
