Experience working in a ticket-driven support environment, with a willingness to proactively pick up, troubleshoot, and resolve tickets.
Foundational understanding of cloud architecture principles and the AWS Well-Architected Framework, along with a conceptual understanding of cloud networking (e.g., VPCs and security groups).
Willingness to learn, deepen technical skills, and collaborate with teammates to troubleshoot issues and support cloud infrastructure.
SALARY RANGE: $150,000 – $185,000
The salary range for this position is determined based on qualifications, skills, and relevant experience. The final salary offered will be determined based on several factors including:
The candidate's professional background and relevant work experience
The specific responsibilities of the role and organizational needs
Internal equity and alignment with current team compensation
This role is also eligible for additional compensation, subject to the terms and policies of MetroStar, which may include:
Performance-based bonuses
Company-paid training and/or certifications
Referral bonuses
Application Deadline: Applications will be accepted on a rolling basis until the position is filled; candidates are encouraged to apply as early as possible for full consideration.
Additional Compensation: This role may also be eligible for bonuses and/or additional incentives based on individual and company performance.
Benefits: All full-time employees are eligible to participate in our benefits programs:
Health, dental, and vision insurance
401(k) retirement plan with company match
Paid time off (PTO) and holidays
Parental Leave and dependent care
Flexible work arrangements
Professional development opportunities
Employee assistance and wellness programs
Like we said, we are big fans of our people. That’s why we offer a generous benefits package, professional growth, and valuable time to recharge. Learn more about our company culture code and benefits. Plus, check out our accolades.
Commitment to Non-Discrimination All qualified applicants will receive consideration for employment based on merit and without regard to sex, race, ethnicity, age, national origin, citizenship, religion, physical or mental disability, medical condition, genetic information, pregnancy, family structure, marital status, ancestry, domestic partner status, sexual orientation, gender identity or expression, veteran or military status, status as a protected veteran, or any other status protected by applicable federal, state, local, or international law.
What we want you to know
In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
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